You will get Highly Skilled and Experienced Customer Support Specialist
Project details
Hello there,
My name is Himani Singh, and I have 4 years of customer service experience, specializing in the e-commerce industry. I have honed my skills in providing exceptional customer service and cultivating positive client relationships within the e-commerce retail sector. Furthermore, I'm proficient in the below-mentioned e-commerce platforms and software:
• Gladly CRM, Zendesk, Magento, ShipStation, Klaviyo, and Teamwork Commerce
• MS-Office, Google Workspace
Here's how I can assist you:
• Delivering immediate responses to your customers
• Efficient order tracking
• Managing your online platforms
• Processing new orders and replacements
• Handling cancellations and refunds
• Setting up and sending invoices via PayPal
My skill set includes:
• Customer Service
• Email Support
• Live Chat Support
• Phone Support
• Data Entry
• Administrative/Virtual Assistant
Reasons to hire me:
• Extensive experience supporting clients across diverse global markets
• Quick adaptability and a keen eye for detail
• Will be provided with high-quality, accurate, and timely work
I look forward to providing you with top-notch customer service!!
My name is Himani Singh, and I have 4 years of customer service experience, specializing in the e-commerce industry. I have honed my skills in providing exceptional customer service and cultivating positive client relationships within the e-commerce retail sector. Furthermore, I'm proficient in the below-mentioned e-commerce platforms and software:
• Gladly CRM, Zendesk, Magento, ShipStation, Klaviyo, and Teamwork Commerce
• MS-Office, Google Workspace
Here's how I can assist you:
• Delivering immediate responses to your customers
• Efficient order tracking
• Managing your online platforms
• Processing new orders and replacements
• Handling cancellations and refunds
• Setting up and sending invoices via PayPal
My skill set includes:
• Customer Service
• Email Support
• Live Chat Support
• Phone Support
• Data Entry
• Administrative/Virtual Assistant
Reasons to hire me:
• Extensive experience supporting clients across diverse global markets
• Quick adaptability and a keen eye for detail
• Will be provided with high-quality, accurate, and timely work
I look forward to providing you with top-notch customer service!!
Purpose
BusinessIndustry
Beauty & Cosmetics, Ecommerce, Fashion & Apparel, Food & Beverage, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Media & Entertainment, Nonprofit, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included $10
These options are included with the project scope.
$10
- Delivery Time 2 days
- Number of Hours of Work 8
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About Himani
Retail & Service Operations Specialist
Pune, India - 9:17 am local time
Skilled in Gladly CRM, Zendesk, Twilio, Magento, ShipStation, Klaviyo, and Teamwork Commerce POS, I handle end-to-end customer operations with accuracy and care.
What I can help you with:
• Live chat & email support
• Order processing, tracking & replacements
• Returns, refunds & cancellations
• PayPal & payment gateway invoicing
• Inventory & backorder management
• Multi-platform store support
Why hire me:
• Global client experience
• Comfortable across time zones
• Detail-oriented, fast, and dependable
If you need reliable support that keeps customers happy, let’s connect.
Steps for completing your project
After purchasing the project, send requirements so Himani can start the project.
Delivery time starts when Himani receives requirements from you.
Himani works on your project following the steps below.
Revisions may occur after the delivery date.
Understanding the project and subsequently undertaking necessary actions.