You will get HIPAA Compliant EMR, Patient Scheduling and Medical Admin Support
Project details
You'll get a trusted virtual medical assistant with deep healthcare knowledge and streamlined admin skills. I specialize in EHR/EMR management, patient scheduling, insurance verification, and medical billing support. I'm HIPAA-compliant and detail-focused. I help solo practices and telehealth teams become organized and efficient. with proactive communication and accurate work, I free you to focus on patients while I handle the workflow.
I'm ready to start when you are. lets improve your practices, productivity, and compliance.
I'm ready to start when you are. lets improve your practices, productivity, and compliance.
Language
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 2 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 10 | 20 | 40 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Frequently asked questions
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LD
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About Josphine
Medical VA | HIPAA-Compliant Scheduling, EHR & Patient Coordination
100%
Job Success
Busia, Kenya - 10:35 am local time
That's exactly the problem I fix.
I'm a HIPAA-compliant Medical Virtual Assistant specializing in SimplePractice, DrChrono, TheraNest, Epic, and Athenahealth, supporting telehealth startups and mental health practices that can't afford documentation chaos.
Here's what happens when we work together:
➜ Your EHR backlog gets cleared, not "managed," cleared
➜ Insurance verifications stop bottlenecking your billing team
➜ Providers leave their last patient visit, not their desk at 9 pm finishing notes
➜ Your front-end scheduling runs without you touching it
Who contacts me on Upwork:
➜ Telehealth founders whose admin load doubled after scaling
➜ Mental health therapists drowning in TherapyNotes or SimplePractice workflows
➜ Private practice physicians whose billing is delayed by prior authorization backlogs
➜ Medical startups onboarding new providers and needing a clean EHR setup fast
What I handle so your team doesn't have to:
📋 Clinical Documentation
SOAP Notes, DAP Notes, Discharge Summaries, virtual scribing, chart prep, medical transcription, and documentation audits, with 99% accuracy across 40–80 patient interactions weekly.
🗂 EHR & Records Management
Chart updates, demographic entry, record organization, and audit-ready documentation inside SimplePractice, DrChrono, TheraNest, Valant, TherapyNotes, Epic, and Athenahealth.
📅 Scheduling & Patient Communication
Intake coordination, appointment scheduling, reminders, follow-ups, and provider inbox management, so no patient falls through the cracks.
🔐 Insurance Verification & Prior Authorization
Eligibility checks, auth requests, ICD/CPT coding support, and claims documentation, processed fast so billing delays stop costing you revenue.
⚙️ Tools I work with daily:
SimplePractice · DrChrono · TheraNest · Valant · TherapyNotes · Epic · Athenahealth · Kareo · Dragon Medical · Google Workspace · Microsoft Office · Zoom · Trello · Asana
A few numbers from recent work:
✔ 40–80 patient interactions supported weekly
✔ 20+ insurance verifications processed per week
✔ Documentation backlogs cleared within the first 2 weeks of engagement
✔ 99% chart accuracy maintained across multi-provider practices
I don't just take tasks off your plate. I built the admin layer your practice runs on.
Message me with one line: "Here's what's overwhelming my team right now."
I'll respond within a few hours with exactly how I'd fix it.
Steps for completing your project
After purchasing the project, send requirements so Josphine can start the project.
Delivery time starts when Josphine receives requirements from you.
Josphine works on your project following the steps below.
Revisions may occur after the delivery date.
SETUP AND SERVICE DELIVERY
1. Review client requirements and goals 2. Organize patients' lists, calendars, and workflow priorities 3. Set up secure communication channels and confirm reporting format 4. Perform assigned tasks 5. Provide regular updates