You will get Hotel Reservation & Guest Communication Support
Project details
Looking for a dedicated virtual assistant to manage your hotel operations, synchronize your booking channels, and keep your guests completely satisfied? I am here to help.
I provide comprehensive remote support for hotels, guesthouses, and Airbnb properties. With hands-on experience in managing Property Management Systems (PMS) and OTAs like Booking.com, I ensure your calendar remains double-booking free. My primary focus is to respond to guest inquiries within 15 minutes, handle front-desk emails professionally, and compile detailed end-of-day occupancy reports.
Whether you need basic email filtering or full, overnight operations coordination, I customize my workflow to perfectly align with your local team and guest policies.
I provide comprehensive remote support for hotels, guesthouses, and Airbnb properties. With hands-on experience in managing Property Management Systems (PMS) and OTAs like Booking.com, I ensure your calendar remains double-booking free. My primary focus is to respond to guest inquiries within 15 minutes, handle front-desk emails professionally, and compile detailed end-of-day occupancy reports.
Whether you need basic email filtering or full, overnight operations coordination, I customize my workflow to perfectly align with your local team and guest policies.
Purpose
BusinessIndustry
Business Services & Consulting, Events Planning, Food & Beverage, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$75
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 2 | 5 | 10 |
Basic Photo Editing | - | ||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | - | |
Travel Planning | - | - |
About Seleman
Hotel Virtual Assistant | Hospitality & Operations Support
Dar es Salaam, Tanzania - 11:04 am local time
I help hotels, guesthouses, and short-term rental businesses improve efficiency by managing day-to-day operations remotely. My focus is on ensuring fast response times, organized booking systems, accurate records, and smooth guest communication.
Services I provide include reservation management, email and WhatsApp guest communication, Excel reporting, procurement and inventory tracking, and general operational support.
I am reliable, detail-oriented, and focused on improving operational flow so property owners can focus on growth while I handle the daily coordination work.
Steps for completing your project
After purchasing the project, send requirements so Seleman can start the project.
Delivery time starts when Seleman receives requirements from you.
Seleman works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Gathering & Setup
I will review your hotel's current booking tools, PMS, or OTA logins, and discuss your specific guidelines for guest communication and daily operations.