You will get I'll handle your customer support: emails, messages, and social media
Project details
Do you receive a lot of emails or messages from customers and don’t have enough time to respond quickly?
As a virtual assistant, I can help you manage your customer support to improve communication with your customers and allow you to focus 100% on your core business.
What I can do for you:
• Respond to simple emails from your clients and messages on social media (Facebook, Instagram, etc.)
• Sort and organize your email inbox
• File important messages
• Delete spam
• Ensure professional and courteous communication
For $15, I commit to
• managing 30 high-quality, relevant, and friendly emails or messages.
• Sort and organize messages
• Respond to clients in a straightforward manner
• Respond to messages on Fb & Insta
WHY CHOOSE ME?
• Over 10 years of experience as an administrative assistant
• Organized and professional work
• Clear and courteous responses
• Total respect for confidentiality
I offer high-quality service, but above all, I look forward to collaborating with you. My priorities are your satisfaction and ensuring your customers feel reassured, satisfied, and loyal.
Please don’t hesitate to contact me—you can be sure you’ll be satisfied.
As a virtual assistant, I can help you manage your customer support to improve communication with your customers and allow you to focus 100% on your core business.
What I can do for you:
• Respond to simple emails from your clients and messages on social media (Facebook, Instagram, etc.)
• Sort and organize your email inbox
• File important messages
• Delete spam
• Ensure professional and courteous communication
For $15, I commit to
• managing 30 high-quality, relevant, and friendly emails or messages.
• Sort and organize messages
• Respond to clients in a straightforward manner
• Respond to messages on Fb & Insta
WHY CHOOSE ME?
• Over 10 years of experience as an administrative assistant
• Organized and professional work
• Clear and courteous responses
• Total respect for confidentiality
I offer high-quality service, but above all, I look forward to collaborating with you. My priorities are your satisfaction and ensuring your customers feel reassured, satisfied, and loyal.
Please don’t hesitate to contact me—you can be sure you’ll be satisfied.
Purpose
BusinessIndustry
Business Services & Consulting, Writing & PublishingLanguage
FrenchWhat's included
| Service Tiers |
Starter
$60
|
Standard
$90
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 7 days |
Number of Hours of Work | 6 | 6 | 6 |
Scriptwriting | - | - | |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Scriptwriting
(+ 1 Day)
+$10
Social Media Replies
(+ 1 Day)
+$10
Email Support
(+ 1 Day)
+$20About Manitra
Administration et SAV
Antananarivo, Madagascar - 6:11 am local time
I support entrepreneurs, small businesses, and SMEs in France, Belgium, Canada, and the United States by helping them optimize their administrative management.
🎯 My mission:
To help you save time so you can focus on growing your business.
💼 MY SERVICES
📊 1. Data Entry and Data Management
Fast and accurate manual data entry
Creation and formatting of Excel / Google Sheets tables
Data cleaning and database verification
File organization and classification
✔ 100% manual work (no OCR if requested)
✔ Strict confidentiality respected
📧 2. Customer Support Management: Emails, Messages, and Social Media
Responding to emails and social media messages
Email inbox organization and sorting
Professional responses to customers
Email template creation
Organizing important messages
Customer service management
🧾 3. PDF to Word or Excel Document Conversion
Conversion of PDF documents or files
Simple or professional formatting
Content verification
🧾 4. Word Document Formatting and Layout
Layout correction
Text and heading formatting
Paragraph alignment and organization
Table creation or correction
Margin and spacing adjustments
Clear and professional documents
📧 5. Email Collection and Qualified Lead Generation
B2B prospecting
Research of potential clients
Partner research
Creation of marketing databases
Email marketing campaigns
🎧 6. Audio Transcription
Clear and structured transcription
Respect of the requested format
Spelling and grammar correction included
🛠 TOOLS I USE
Microsoft Excel
Google Sheets
Microsoft Word
Google Workspace
Canva
CRM tools
Invoicing tools
🌟 MY METHOD: AV+
✔ Analysis of your needs
✔ Organization and planning
✔ Rigorous execution
✔ Quality check before delivery
I don’t just execute tasks — I help optimize your organization.
🤝 WHY CHOOSE ME?
✔ Over 10 years of experience in data entry
✔ Strong attention to detail
✔ Respect of deadlines
✔ Clear and professional communication
✔ Available Monday to Friday, 9 AM – 5 PM
🚀 READY TO COLLABORATE?
Are you looking for a reliable, organized, and proactive virtual assistant?
📩 Contact me now and let’s discuss your project.
✨ Together for your success.
Steps for completing your project
After purchasing the project, send requirements so Manitra can start the project.
Delivery time starts when Manitra receives requirements from you.
Manitra works on your project following the steps below.
Revisions may occur after the delivery date.
1
Client purchases the project and sends requirements.
2
You complete the project following the steps that you add here. Check off steps in the project workroom to keep your client up-to-date on the progress.