You will get a professional email and customer support chat for your business
Project details
I provide professional email and chat customer support designed to help businesses communicate clearly and keep customers satisfied. With several years of experience in customer facing roles, I understand how important empathy, accuracy, and timely responses are in customer support.
I focus on responding to customer inquiries politely, handling complaints calmly, and ensuring every customer feels heard and respected. I adapt easily to different brand tones and support systems, and I pay close attention to detail when documenting and following up on issues.
This project is ideal for businesses that need reliable support without the stress of managing it themselves. All responses are handled professionally, confidentially, and with a strong focus on customer satisfaction.
I focus on responding to customer inquiries politely, handling complaints calmly, and ensuring every customer feels heard and respected. I adapt easily to different brand tones and support systems, and I pay close attention to detail when documenting and following up on issues.
This project is ideal for businesses that need reliable support without the stress of managing it themselves. All responses are handled professionally, confidentially, and with a strong focus on customer satisfaction.
What's included
| Service Tiers |
Starter
$25
|
Standard
$70
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 10 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $100
Additional Hour of Work
+$70Frequently asked questions
About Mirian
Customer Support Specialist | Fiction Ghostwriter & Creative Writer
Uyo, Nigeria - 10:07 am local time
I have over 9 years of experience in customer facing roles within the banking and financial services industry, where I handled customer inquiries, complaints, and sensitive issues with professionalism and care. I am skilled at written and verbal communication, CRM documentation, and delivering calm, effective support in fast-paced environments.
In addition to customer support, I also work as a creative writer and romance ghostwriter, helping clients turn ideas into engaging, emotional stories. My writing focuses on strong human connection, natural dialogue, and storytelling that feels real and relatable.
For Customer Support Services, I Offer:
• Email & chat support
• Customer inquiry and complaint handling
• CRM documentation and follow-ups
• Customer retention & engagement
• Professional written communication
For Writing Services, I Offer:
• Romance short stories & novellas
• Serialized or ongoing fiction
• Emotional love stories
• Story scripts for digital platforms
I value clear communication, confidentiality, and delivering quality work on time. I am open to both short-term and long-term contracts, and I adapt quickly to new tools and workflows.
If you’re looking for someone who understands people and communicates with clarity, whether through support or storytelling, I would be happy to work with you.
Steps for completing your project
After purchasing the project, send requirements so Mirian can start the project.
Delivery time starts when Mirian receives requirements from you.
Mirian works on your project following the steps below.
Revisions may occur after the delivery date.
Review Support Details
I review your platform access, guidelines, and common customer concerns.
Begin Customer Support
I start responding to customer messages clearly, politely, and professionally.