You will get I will answer customer messages and DMs professionally
Project details
Are you overwhelmed with customer messages, comments, or inbox inquiries? Let me take care of it for you — with professionalism, clarity, and kindness.
I'm a freelance customer support assistant with experience managing Instagram DMs, emails, and live chat support. I’ve also worked in a call center, so I understand the importance of patience, active listening, and resolving issues quickly and politely.
Whether you're running a small business, an online store, or a busy social media page, I can:
Respond to customer questions and messages
Handle refund and order inquiries
Track and report common issues
Maintain a positive tone and brand voice
Manage DMs, comments, or email inboxes (Gmail, Outlook, etc.)
Let’s keep your customers happy — and your inbox stress-free!
I'm a freelance customer support assistant with experience managing Instagram DMs, emails, and live chat support. I’ve also worked in a call center, so I understand the importance of patience, active listening, and resolving issues quickly and politely.
Whether you're running a small business, an online store, or a busy social media page, I can:
Respond to customer questions and messages
Handle refund and order inquiries
Track and report common issues
Maintain a positive tone and brand voice
Manage DMs, comments, or email inboxes (Gmail, Outlook, etc.)
Let’s keep your customers happy — and your inbox stress-free!
Purpose
BusinessIndustry
Beauty & Cosmetics, Fashion & Apparel, Legal, Music, Photography, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included $15
These options are included with the project scope.
$15
- Delivery Time 4 days
- Number of Revisions 2
- Number of Hours of Work 3
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$4About Kledia
Customer Service Specialist | Legal Student | Admin Support
Tirana, Albania - 4:39 am local time
With hands-on experience in customer support (both online via Instagram and directly in a call center), I’m skilled at handling client inquiries, solving problems, and keeping customers happy all with a friendly, patient tone.
My background in law gives me a strong foundation in research, writing, and document management, making me especially well-suited for tasks that require accuracy, confidentiality, and critical thinking.
Here’s what I can help you with:
Customer support (chat, email, DM replies)
Virtual assistance (data entry, inbox management, scheduling)
Legal or academic research (basic level, not legal advice)
Social media help (comment replies, follower interaction)
Transcription, proofreading, admin tasks
I’m professional, detail-oriented, and easy to work with. Whether you need ongoing support or short-term help, I’m here to deliver reliable results always on time.
Let’s work together to lighten your workload and keep things organized!
Steps for completing your project
After purchasing the project, send requirements so Kledia can start the project.
Delivery time starts when Kledia receives requirements from you.
Kledia works on your project following the steps below.
Revisions may occur after the delivery date.
answer clients professionally
I will answer to clients professionally,clean and in a friendly tone.I will handle all client needs in a professionally way while always protecting the company"s laws.