You will get I will be your client-facing project coordinator for your agency
Project details
Running an agency means juggling clients, deadlines, and internal teams all at once. I take the coordination off your plate so you can focus on delivering great work.
I act as the bridge between your clients and your internal team — keeping everyone aligned, informed, and moving forward.
What I will do for you:
✔ Serve as the main point of contact for your clients
✔ Collect briefs, assets, and approvals from clients
✔ Distribute tasks and information to your internal team
✔ Track project progress and flag delays before they happen
✔ Send status updates and follow-ups to clients
✔ Manage feedback rounds and revision cycles
✔ Keep your project management tool updated (Trello, Asana, Notion)
✔ Document processes and create SOPs for repeatable workflows
Who this is for:
→ Creative agencies managing multiple clients at once
→ Marketing agencies that need an extra coordination layer
→ Startups with a small team that wears too many hats
→ Consultants who need someone to handle the operational side
Fluent English. Detail-oriented. Proactive communicator.
Available during US business hours.
I act as the bridge between your clients and your internal team — keeping everyone aligned, informed, and moving forward.
What I will do for you:
✔ Serve as the main point of contact for your clients
✔ Collect briefs, assets, and approvals from clients
✔ Distribute tasks and information to your internal team
✔ Track project progress and flag delays before they happen
✔ Send status updates and follow-ups to clients
✔ Manage feedback rounds and revision cycles
✔ Keep your project management tool updated (Trello, Asana, Notion)
✔ Document processes and create SOPs for repeatable workflows
Who this is for:
→ Creative agencies managing multiple clients at once
→ Marketing agencies that need an extra coordination layer
→ Startups with a small team that wears too many hats
→ Consultants who need someone to handle the operational side
Fluent English. Detail-oriented. Proactive communicator.
Available during US business hours.
Target Country
Worldwide, United States, CanadaWhat's included
| Service Tiers |
Starter
$45
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Number of Projects | 1 | 2 | 3 |
General Project Consulting | |||
Define Project Goals | - | ||
Define Deliverables & KPIs | - | ||
Establish Schedule & Milestones | - | ||
Risk Management | - | - | - |
Resource Management | - | - | |
Budget Management | - | - | - |
Project Reports | - | - | |
Project Diagrams Provided | - | - | - |
Optional add-ons
You can add these on the next page.
Define Project Goals
(+ 1 Day)
+$20
Establish Schedule & Milestones
(+ 2 Days)
+$25
General Project Consulting
(+ 1 Day)
+$25Frequently asked questions
About Santiago
Client Success Manager | Project Coordinator | Operations Strategy
Cali, Colombia - 10:32 pm local time
With a background in Account Management and Technical Direction, I specialize in bridging the gap between business goals and operational execution. My focus is on creating seamless workflows that keep clients happy and projects on track.
How I add value to your team:
Client Success & Retention: I don’t just "manage" accounts; I build partnerships. I ensure clear communication and proactively solve bottlenecks before they reach the client.
Project Coordination: I excel at organizing delivery timelines. Using tools like Asana, I transform chaotic tasks into structured, milestone-based plans.
End-to-End Delivery: I bridge the gap between technical execution and client presentation, ensuring every deliverable meets high-quality standards.
Strategic Communication: Fully bilingual (English/Spanish) with a knack for translating complex technical requirements into actionable business insights.
Core Competencies:
Account Management | Process Optimization | Communication | Data Analysis | Project Management | Workflow Automation.
If you are looking for a professional who is obsessed with organization and committed to high-quality delivery, let’s talk.
Steps for completing your project
After purchasing the project, send requirements so Santiago can start the project.
Delivery time starts when Santiago receives requirements from you.
Santiago works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
Review your requirements, current workflow, and client list
Step 2
Set up coordination structure and align with your internal team