You will get a reliable customer support agent (chat, email, or phone)
Project details
Looking for a dependable, professional customer support assistant who treats your customers like VIPs? I specialize in providing friendly, timely, and brand-aligned support through live chat, email, and phone. With over 7 years of experience and a track record of 95%+ CSAT, I’ll help you reduce response time, resolve issues, and improve customer satisfaction — so you can focus on growing your business.
What sets this project apart?
✅ Personalized customer care, not canned replies
✅ Support across time zones with flexible scheduling
✅ Skilled in tools like Zendesk, Freshdesk, Gmail, and CRMs
✅ Daily reporting and clear communication
✅ Calm, empathetic approach—even in high-pressure situations
Let me handle your customer support, so your brand earns trust and loyalty with every interaction.
What sets this project apart?
✅ Personalized customer care, not canned replies
✅ Support across time zones with flexible scheduling
✅ Skilled in tools like Zendesk, Freshdesk, Gmail, and CRMs
✅ Daily reporting and clear communication
✅ Calm, empathetic approach—even in high-pressure situations
Let me handle your customer support, so your brand earns trust and loyalty with every interaction.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Beauty & Cosmetics, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Lifestyle, Marketing & Advertising, Media & Entertainment, Nonprofit, Real Estate, Religion & Spirituality, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$70
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 4 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - |
Frequently asked questions
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
PD
Paula D.
Jun 3, 2025
Meditation/visualization experiment participant
About Olubukola
Community Manager | Online Engagement & Audience Support for Brands
Abeokuta, Nigeria - 7:33 pm local time
That’s where I come in.
I’m Olubukola, a Community Manager who helps brands build active, responsive, and well-managed online communities across multiple social media platforms.
I handle daily engagements so no message, comment, or inquiry goes unanswered.
This approach helps improve trust, increase visibility, and enhance the overall audience experience.
SERVICES I RENDER
🔹 Community management & moderation
🔹 Comment and DM management
🔹 Social media engagement support
🔹 Inbox and audience interaction management
What I do for clients:
🔹 I respond to comments, DMs, and messages promptly using a brand-friendly tone
🔹 I moderate conversations and manage online interactions
🔹 I support engagement growth through consistent audience interaction
🔹 I escalate leads, inquiries, or issues when necessary
🔹 I maintain a positive, human brand presence
Platforms I support:
Instagram • Facebook • LinkedIn • TikTok • X (Twitter)
I’m available for short-term support, ongoing community management, or urgent coverage when your audience needs attention.
If you’re looking for someone reliable to manage your online community while you focus on running your business, let’s work together.
Steps for completing your project
After purchasing the project, send requirements so Olubukola can start the project.
Delivery time starts when Olubukola receives requirements from you.
Olubukola works on your project following the steps below.
Revisions may occur after the delivery date.
I will go through provided materials to understand your brand voice.
I’ll handle customer inquiries via chat, email, or phone.