You will get clear, professional SOPs to streamline your daily operations.


Project details
I help small businesses work smarter by documenting their key processes into polished, easy-to-follow SOPs. You’ll receive professional, customized documentation designed to save time and reduce errors.
Target Country
United States, CanadaWhat's included
| Service Tiers |
Starter
$125
|
Standard
$225
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Projects | 1 | 1 | 1 |
General Project Consulting | - | - | - |
Define Project Goals | - | - | - |
Define Deliverables & KPIs | - | - | - |
Establish Schedule & Milestones | - | - | - |
Risk Management | - | - | - |
Resource Management | - | - | - |
Budget Management | - | - | - |
Project Reports | - | - | - |
Project Diagrams Provided | - | - | - |
Frequently asked questions
About Heather
Virtual Assistant | Client Communication & Operations Support
Boulder, United States - 11:25 pm local time
I support solopreneurs and service-based businesses who need structure, not just task help.
With a background in high-volume front-office management, I’m used to handling documentation, client coordination, and operational detail without things falling through the cracks.
Here’s how I help:
• Client Communication Management
Responding to inquiries, managing follow-ups, organizing onboarding, and keeping your pipeline moving.
• Inbox & Admin Control
Inbox triage, calendar coordination, document organization, and daily operational support.
• Workflow & Process Organization
Cleaning up Google Drive, creating simple SOPs, and building structure so your admin stops feeling reactive.
I don’t just “assist.” I bring calm, organized execution to the parts of your business that quietly create stress.
If you need reliable support that keeps your operations steady, I’m here to help.
Steps for completing your project
After purchasing the project, send requirements so Heather can start the project.
Delivery time starts when Heather receives requirements from you.
Heather works on your project following the steps below.
Revisions may occur after the delivery date.
Review the details and materials you provide about the process.
Ask clarifying questions (if needed) to ensure every step is captured.