You will get I will handle your customer support (chat & email) professionally


Project details
Need fast and professional customer support for your business?
I’m a Customer Support Specialist with over 5 years of experience working with international companies like Telus, Appen, and Lionbridge.
I help businesses provide clear, efficient, and friendly support via chat and email, ensuring customer satisfaction and fast problem resolution.
🔹 What I can do for you:
• Handle customer inquiries via chat and email
• Resolve issues and complaints quickly
• Maintain professional and friendly communication
• Improve overall customer experience
🔹 Why choose me:
• Fluent English communication chat and voice.
• Strong attention to detail
• Reliable and responsive
• Experienced in remote work environments
I’m ready to start immediately and deliver high-quality support.
📩 Send me a message before ordering so we can align expectations.
I’m a Customer Support Specialist with over 5 years of experience working with international companies like Telus, Appen, and Lionbridge.
I help businesses provide clear, efficient, and friendly support via chat and email, ensuring customer satisfaction and fast problem resolution.
🔹 What I can do for you:
• Handle customer inquiries via chat and email
• Resolve issues and complaints quickly
• Maintain professional and friendly communication
• Improve overall customer experience
🔹 Why choose me:
• Fluent English communication chat and voice.
• Strong attention to detail
• Reliable and responsive
• Experienced in remote work environments
I’m ready to start immediately and deliver high-quality support.
📩 Send me a message before ordering so we can align expectations.
Purpose
BusinessIndustry
Telecommunications, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$35
|
Advanced
$70
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
About Francois
Customer Support Specialist | Chat & Email Support | Virtual Assistant
Belo Horizonte, Brazil - 1:01 am local time
I specialize in providing high-quality customer support via chat and email, ensuring fast, clear, and professional communication.
Here’s how I can help your business:
✔ Handle customer inquiries (chat & email)
✔ Resolve issues quickly and efficiently
✔ Provide a great customer experience
✔ Work independently with high attention to detail
✔ Manage multiple conversations at the same time
I also have experience working with AI systems, content evaluation, and data analysis, which makes me highly analytical and detail-oriented.
Why choose me?
✔ Fluent English communication
✔ Reliable and responsive
✔ Fast learner
✔ Strong remote work discipline
I'm ready to start immediately and help your business grow.
Let’s work together!
Steps for completing your project
After purchasing the project, send requirements so Francois can start the project.
Delivery time starts when Francois receives requirements from you.
Francois works on your project following the steps below.
Revisions may occur after the delivery date.
Project details
You provide all necessary details about your business, customers, and support needs.
Alignment
We define expectations, volume of messages, and communication style.
