You will get reliable customer support, email handling, and scheduling VA services.
Rising Talent
Rising Talent
Project details
I will provide professional and reliable customer support and virtual assistant services to help your business run smoothly.
With experience in customer service, banking, and CRM tools like HubSpot, I can handle email support, live chat, inbound and outbound calls, appointment scheduling, and administrative tasks with accuracy and efficiency.
I am detail-oriented, a fast learner, and highly organized. I ensure clear communication, quick response times, and a positive customer experience for your clients.
If you are looking for a dependable virtual assistant who can support your daily operations and grow with your business long-term, I am here to help.
With experience in customer service, banking, and CRM tools like HubSpot, I can handle email support, live chat, inbound and outbound calls, appointment scheduling, and administrative tasks with accuracy and efficiency.
I am detail-oriented, a fast learner, and highly organized. I ensure clear communication, quick response times, and a positive customer experience for your clients.
If you are looking for a dependable virtual assistant who can support your daily operations and grow with your business long-term, I am here to help.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Financial Services, Marketing & AdvertisingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$40
|
Advanced
$75
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 3 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
3 reviews
(2)
(1)
(0)
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This project doesn't have any reviews.
MB
Matt B.
May 6, 2026
GoHighLevel Specialist - CRM Configuration for Home Builder Client
Michael successfully completed the project. While we agreed on an initial project price, he completed the work without first double-checking whether it was within budget. He acknowledges in messages that he could have done a better job of updating the scope of work required. Other elements related to attention to detail were missed, such as copying existing automation requirements into his newly implemented automations. This required me to do additional work to ensure everything was correct. Michael also spent time building out a new automation that wasn't initially in the brief. This was required to ensure the setup was fully functional, which I can understand, but I wish he had communicated this in more detail before proceeding.
LD
Laszlo D.
Apr 24, 2026
Manila-Based VA — Short Term Condo Rental Search (Century City Makati)
Michael was great to work with from start to finish. He quickly understood what was needed and consistently delivered relevant, well-vetted results without wasting time. He handled coordination smoothly, kept everything organised, and communicated clearly throughout. I didn’t need to follow up as he stayed on top of tasks and ensured everything moved forward as planned. Reliable, efficient, and easy to work with. I’d definitely recommend him and would be happy to work together again.
BZ
Becky Z.
Mar 31, 2026
Full-time Virtual Assistant
Michael is hard-working and detailed oriented. We recommend him!
About Michael Barranda
Healthcare AR & Operations Specialist
100%
Job Success
Mandaluyong City, Philippines - 4:32 pm local time
I help businesses stay organized, respond to clients efficiently, and improve operations—whether in real estate, customer support, or healthcare billing.
I’m a Virtual Assistant with over 16 years of experience in the BPO industry, including working with in-house financial accounts as a Phone Banker. I also have hands-on experience in Real Estate support, Administrative tasks, Customer Service, and Healthcare Accounts Receivable (AR).
I specialize in Medical Billing, Accounts Receivable, insurance follow-ups, denial management, and EOB review to help healthcare providers receive faster and accurate reimbursements.
I bring strong communication skills, attention to detail, and the ability to handle high-volume tasks in fast-paced environments.
🔹 Here’s how I can support your business:
REAL ESTATE & ADMIN SUPPORT
▪ CRM Management (Podio, KVCore, etc.)
▪ Lead Follow-ups & Appointment Setting
▪ Email & Inbox Management
▪ Calendar Scheduling & Coordination
▪ Data Entry & Web Research
▪ File & Document Organization
CUSTOMER SUPPORT (BPO EXPERIENCE)
▪ 16+ years BPO experience (Financial/Banking account)
▪ Phone Support (inbound & outbound)
▪ Email & Chat Support
▪ Customer Issue Resolution & Retention
▪ Strong communication and problem-solving skills
HEALTHCARE (MEDICAL BILLING & AR)
▪ Accounts Receivable (AR) Management
▪ Insurance Claims Follow-up (calls/emails)
▪ Denial & Unpaid Claims Resolution
▪ EOB Review & Payment Tracking
▪ Revenue Cycle Support (RCM)
▪ Medical Data Entry & Documentation
I am reliable, proactive, and a fast learner who takes initiative and ensures tasks are completed accurately and on time. If you're looking for a dependable Virtual Assistant who can support your business operations, customer service, and healthcare billing processes — I’m ready to help.
👉 Send me a message and let’s discuss how I can support your business.
Steps for completing your project
After purchasing the project, send requirements so Michael Barranda can start the project.
Delivery time starts when Michael Barranda receives requirements from you.
Michael Barranda works on your project following the steps below.
Revisions may occur after the delivery date.
Customer Support & Task Execution
I will handle customer inquiries, emails, chat support, and assigned administrative tasks efficiently while keeping you updated on progress.