You will get I will manage your customer messages and improve response quality

Project details
I provide clear, organized, and professional customer support focused on fast response times and real customer needs. My approach combines strong communication skills and sales experience, including cross-selling strategies, to not only assist customers effectively, but also support your business growth and increase revenue opportunities.
Purpose
BusinessIndustry
Animals & Pets, Ecommerce, Fashion & Apparel, Food & Beverage, Marketing & AdvertisingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$14
|
Standard
$40
|
Advanced
$70
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 2 | 6 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7Frequently asked questions
About Yanira
Customer Support & Sales Specialist | E-commerce | Lead Conversion
Santa Tecla, El Salvador - 4:15 pm local time
Experiencia en la comercialización de servicios de telecomunicaciones, atención multicanal, retención de clientes, manejo de objeciones y ventas adicionales. Asimismo, cuento con experiencia en supervisión de equipos, seguimiento de indicadores de desempeño (KPIs), gestión documental, validación de información y organización de registros dentro de procesos operativos y de atención al cliente.
He desarrollado habilidades en la creación de contenido digital orientado a la comunicación con clientes y en la adaptación de mensajes según el canal de atención, contribuyendo a una mejor experiencia del cliente. Me caracterizo por mi capacidad de organización, atención al detalle, orientación al servicio y adaptación a entornos de trabajo remotos y dinámicos.
Steps for completing your project
After purchasing the project, send requirements so Yanira can start the project.
Delivery time starts when Yanira receives requirements from you.
Yanira works on your project following the steps below.
Revisions may occur after the delivery date.
Review client information
I review your platforms, guidelines, and customer needs.
Start message management
I begin responding to messages clearly and professionally.


