You will get I will manage your emails and provide professional customer support

Project details
Hello,
I worked for three and a half years in an online customer service team, so I am now offering my services to help lighten your workload.
I can handle complaints, order tracking, customer reviews, enquiries and much more.
I worked for three and a half years in an online customer service team, so I am now offering my services to help lighten your workload.
I can handle complaints, order tracking, customer reviews, enquiries and much more.
Purpose
BusinessIndustry
Animals & Pets, Food & Beverage, Gaming, Logistics & Supply Chain Management, Manufacturing & Storage, Writing & PublishingLanguage
FrenchWhat's included
| Service Tiers |
Starter
$15
|
Standard
$35
|
Advanced
$70
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 1 | 3 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10
Additional Hour of Work
+$15
Scriptwriting
+$10
Summary Report
+$10
Social Media Replies
+$10
Live Chat Support
+$15About Lucy
customer service
Ponte da Barca, Portugal - 10:22 pm local time
I’m a reliable and detail-oriented virtual assistant specializing in back-office support.
I help entrepreneurs and small businesses save time by taking care of their daily tasks, such as email management, customer support, organization, and digital content handling.
I’m organized, responsive, and always focused on providing clear and efficient work. My goal is to make your business run more smoothly so you can focus on what really matters.
I also have experience creating digital products (PDFs), which allows me to understand both the operational and creative side of online businesses.
I’m currently building my freelance activity and I’m highly motivated to deliver high-quality work and build long-term collaborations.
Feel free to message me, I’d love to help 🌿
Steps for completing your project
After purchasing the project, send requirements so Lucy can start the project.
Delivery time starts when Lucy receives requirements from you.
Lucy works on your project following the steps below.
Revisions may occur after the delivery date.
Task and requirements analysis
I understand your instructions and am clarifying the objectives to avoid any mistakes.
Carrying out the assignment
I carry out the tasks assigned to me with diligence (administration, data entry, research, support, etc.).