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You will get I will manage your Zendesk customer support tickets professionally

Kylon C.Status: Offline
Kylon C.
Preview imagePreview imagePreview imagePreview imagePreview image

Let a pro handle the details

Buy Customer Support services from Kylon , priced and ready to go.
Kylon C.Status: Offline
Kylon C.
Preview imagePreview imagePreview imagePreview imagePreview image

Let a pro handle the details

Buy Customer Support services from Kylon , priced and ready to go.

Project details

You will get professional Zendesk customer support from an experienced customer service specialist dedicated to delivering exceptional customer experiences. I have hands-on experience handling customer inquiries, ticket management, complaint resolution, escalations, email support, live chat support, and social media interactions.

Having worked as a Customer Service Agent, I managed 30–40 tickets per shift while maintaining high customer satisfaction scores and meeting response-time targets. I am skilled in Zendesk, ticketing systems, customer communication, conflict resolution, and problem-solving.

My goal is to help your business improve customer satisfaction, retain customers, and build a strong brand reputation through timely, accurate, and professional support. Whether you need email support, live chat assistance, ticket management, or customer follow-up, I am committed to delivering reliable and high-quality service that exceeds expectations.
Industry
Business Services & Consulting, Ecommerce, Financial Services, Marketing & Advertising, Retail & Wholesale, Software, Telecommunications, Travel & Tourism
Language
English
What's included
Service Tiers Starter
$50
Standard
$120
Advanced
$250
Delivery Time 2 days 3 days 5 days
Number of Hours of Work
3815
Scriptwriting
-
-
Summary Report
Social Media Replies
-
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Extra 25 Tickets
+$15
Priority Ticket Handling
+$20

Frequently asked questions

Kylon C.Status: Offline

About Kylon

Kylon C.Status: Offline
Customer Service & Tech Support | Customer Support Services
Nairobi, Kenya - 4:05 am local time
I provide exceptional customer support and have honed my skills over two years in dynamic online environments. With a Bachelor of Science in Information Technology, I combine technical expertise with effective communication to enhance customer satisfaction. I excel in content writing, social media management, and virtual assistance, allowing me to deliver comprehensive support tailored to your needs. My background in bookkeeping ensures accurate financial management, while my problem-solving abilities allow me to tackle challenges efficiently. If you are looking for a proactive partner who can help streamline operations and improve client interactions, let's connect. I am eager to contribute to your success.

Steps for completing your project

After purchasing the project, send requirements so Kylon can start the project.

Delivery time starts when Kylon receives requirements from you.

Kylon works on your project following the steps below.

Revisions may occur after the delivery date.

Review Support Requirements

I will review your support process, Zendesk setup, FAQs, and customer service expectations to understand your business needs.

Handle Customer Tickets

I will respond to customer inquiries, resolve issues, manage tickets, and escalate complex cases when necessary.

Review the work, release payment, and leave feedback to Kylon .