You will get professional customer support via email, chat, or social media
Project details
I will provide professional customer support through email, chat, or social media to help your business deliver excellent customer experiences. I focus on fast responses, clear communication, and maintaining a positive brand voice when interacting with customers.
Purpose
BusinessIndustry
Ecommerce, Education, Fashion & Apparel, Lifestyle, Marketing & Advertising, Media & Entertainment, Retail & Wholesale, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$50
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 2 | 5 | 4 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Data Entry
(+ 2 Days)
+$3
2 reviews
(2)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
IP
Iliana P.
Mar 19, 2024
Customer service in fluent English and French, Spanish, Portuguese, Russian, German, Italian
Chrisma was so responsive and quick at completing the task. We enjoyed working with her and can only highly recommend her to others!
RL
Rosanna L.
Sep 8, 2023
Create Language Vocab Lists - French
Chrisma worked quickly and made sure to understand our requirements for the project and produced the work to a high standard within the deadline. I hope we will work together again!
About Chrisma
Virtual Assistant | Customer Support | Data Entry | E-commerce Support
100%
Job Success
Johannesburg, South Africa - 9:48 am local time
Hi! I’m Chrisma , a dedicated Virtual Assistant, Customer Support and very versatile professional with a strong background in admin support, live chat, data entry, and e-commerce tools like Shopify and Zendesk with the willingness to learn new skills always.
🔹 What I can help you with:
-Live chat and email customer support (Zendesk, Tidio, Intercom, Gorjias)
-Admin tasks and calendar/email management
-E-commerce support (Shopify, WooCommerce, order processing)
-Data entry, research, and file organization
-Light social media management and content scheduling
-Conversational English and tutoring in English/French
-Digital marketing and lead generation
Just completed my Data Analytics course , I bring a keen eye for detail, love working with spreadsheets, and have a growing skillset in tools like Excel, Google Sheets, SQL and basic data visualization in PowerBi
🌟 Clients love working with me because I’m:
Reliable and proactive
Clear in communication in English/ French
Organized and fast without compromising quality
Whether you need part-time help or ongoing support, I’m here to make your life easier.
Let’s chat about how I can support your business :)
Steps for completing your project
After purchasing the project, send requirements so Chrisma can start the project.
Delivery time starts when Chrisma receives requirements from you.
Chrisma works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1 – Project Details
The client shares information about their business, support guidelines
Step 2 – Review & Setup
I review the provided information, understand the brand tone, and prepare to handle customer inquiries according to the company’s support guidelines, and access to the customer support platform (email, chat system, or social media inbox).