You will get I will provide bilingual French–English customer support for your business
Project details
I will provide reliable, bilingual (English/French) virtual customer support for your business via email, social media, or chat. I handle inboxes, respond to client inquiries, manage simple tasks, and keep your communication smooth and professional. I'm detail-oriented, responsive, and easy to work with. Whether you're a startup or an established business, I’ll help you save time and maintain great relationships with your clients.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Marketing & Advertising, Real Estate, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$30
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 7 days |
Number of Hours of Work | 1 | 3 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $30
Express delivery in 24 hours
+$10
Full Activity Report
+$5
Personalized customer response templates (FR/EN)
(+ 1 Day)
+$10Frequently asked questions
About Felix
Virtual Assistant | Customer Support | Admin Tasks | Bilingual (EN/FR)
Lome, Togo - 3:17 pm local time
Whether you're a solo entrepreneur, a growing startup, or a busy executive, I bring calm, clarity, and consistency to your workflow.
💼 As a proactive, detail-oriented, and tech-savvy VA, I deliver high-quality virtual support tailored to your business needs. I’m here to save you time, boost your productivity, and help you focus on what matters most.
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🔧 Here’s what I can do for you:
📧 Email & inbox management
📆 Calendar management & appointment scheduling
📂 File organization & data entry
💬 Chat & email customer support
📱 Social media assistance (replying to DMs, basic scheduling)
📝 Research & information gathering
📊 Microsoft Word / Excel tasks
🌍 French–English translation & transcription
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Why choose me?
- Clear, professional communication
- Fast response and on-time delivery
- Bilingual service (EN/FR)
- Positive, client-focused attitude
- Detail-oriented & trustworthy
- 100% commitment to client satisfaction
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Let’s connect! I’d love to hear about your project and explore how I can help bring value to your business.
Looking forward to working with you!
— Félix
Steps for completing your project
After purchasing the project, send requirements so Felix can start the project.
Delivery time starts when Felix receives requirements from you.
Felix works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1: Review Client Instructions
I carefully review your instructions, platforms, and access details to fully understand your support needs.
Step 2: Provide Customer Support
I provide customer service (email, chat, social media) in English/French based on your preferences and tone.