You will get Reliable Customer Support & Troubleshooting (Email & Chat)
Project details
I provide reliable customer and technical support via email and live chat, helping businesses handle customer inquiries efficiently and professionally.
With over 10 years of experience, I’m skilled in troubleshooting issues, resolving customer concerns, and keeping communication clear and friendly. I have hands-on experience with WordPress, hosting environments, and coordinating with developers when needed.
I focus on fast response times, clear communication, and practical solutions. Whether you need help managing customer support or resolving technical issues, I can step in and make the process smooth and stress-free.
Let’s work together to keep your customers happy and your systems running smoothly.
With over 10 years of experience, I’m skilled in troubleshooting issues, resolving customer concerns, and keeping communication clear and friendly. I have hands-on experience with WordPress, hosting environments, and coordinating with developers when needed.
I focus on fast response times, clear communication, and practical solutions. Whether you need help managing customer support or resolving technical issues, I can step in and make the process smooth and stress-free.
Let’s work together to keep your customers happy and your systems running smoothly.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, SoftwareWhat's included
| Service Tiers |
Starter
$12
|
Standard
$45
|
Advanced
$90
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 1 | 3 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Extra Fast Response (within 1 hour)
+$10
Basic Website Check (WordPress)
+$15Frequently asked questions
About Petra
WordPress Virtual Assistant | Website Content & Support
Pula, Croatia - 1:35 pm local time
With 10+ years of experience in customer and technical support, I’m comfortable handling website-related tasks, content updates, troubleshooting, and day-to-day administrative support with clear and professional communication.
Here’s how I can help:
• WordPress website updates and maintenance
• Content upload, formatting, and publishing
• Elementor page edits and website content management
• Blog post formatting and image uploads
• Customer support via email and live chat
• Technical issue investigation and troubleshooting
• QA testing and reporting bugs clearly
• Order processing and administrative support
• DNS, hosting, and website-related assistance
• Coordination with developers when needed
I’m detail-oriented, reliable, and easy to work with. I focus on keeping workflows organized, solving problems efficiently, and making sure tasks are completed accurately and on time.
Additionally, I have a background in print and graphic production, which helps me work comfortably with visual content, layouts, design consistency, image preparation, and content presentation.
I’m currently focusing on WordPress virtual assistance, website content management, and long-term support roles where I can become a dependable part of the team.
Steps for completing your project
After purchasing the project, send requirements so Petra can start the project.
Delivery time starts when Petra receives requirements from you.
Petra works on your project following the steps below.
Revisions may occur after the delivery date.
Review request
I review your issue and identify the best approach.
Work on solution
I resolve the issue or provide support via email or live chat.