You will get professional eCommerce email support for your store
Project details
With 6+ years of experience at a leading eCommerce company, I provide professional eCommerce customer support via email for North America and Europe based businesses. I specialize in handling customer complaints, order issues, refunds, and returns with speed and accuracy. As a Subject Matter Expert at Amazon, I have trained 20+ associates on quality and compliance standards — so I understand what excellent support looks like at the highest level. I am bilingual in English and Hindi, making me a strong fit for brands serving diverse customer bases. I deliver fast, empathetic, and detail-oriented email support that keeps your customers happy and your business running smoothly.
Project Type
Ecommerce Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Revisions | 1 | 1 | 1 |
Optional add-ons
You can add these on the next page.
Extended Support – 3 Months
+$300
6 Month Contract
+$550
Same Day Replies
+$50Frequently asked questions
About Vikash
eCommerce Customer Support & Hindi Language Specialist
Pune, India - 12:15 am local time
As a Subject Matter Expert at Amazon, I have trained 20+ associates on quality and compliance standards. I understand what excellent support looks like at the highest level.
I also specialize in Hindi language services including AI annotation, voice recording, translation, and NLP data labeling — making me a strong fit for brands and AI companies working with South Asian languages.
I am bilingual in English and Hindi, based in Pune India, and available during early US business hours. I deliver fast, empathetic, detail-oriented work that keeps your customers happy and your projects on track.
Steps for completing your project
After purchasing the project, send requirements so Vikash can start the project.
Delivery time starts when Vikash receives requirements from you.
Vikash works on your project following the steps below.
Revisions may occur after the delivery date.
Review and Understand
Review client requirements, inbox setup, store platform details, tone guidelines and any existing email templates.
Handle Customer Emails
Respond to all customer emails professionally and on time. Handle order queries, tracking updates, return requests and complaints with care and accuracy.