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You will get French customer support via email, chat, or phone
Project details
With over 6 years of professional experience working at globally recognized companies like Teleperformance and Concentrix, I have developed a strong expertise in French and Arabic customer support. I am skilled in handling customer inquiries, complaints, and requests through email, live chat, and phone calls — always maintaining a calm, professional, and solution-focused approach.
What makes me different is my native-level fluency in both French and Arabic, combined with real corporate experience in fast-paced, high-volume environments. I understand how important your customers are to your business, and I treat every interaction as an opportunity to strengthen their trust and loyalty.
Whether you need ongoing support or a short-term project, I am reliable, detail-oriented, and ready to start immediately. Your customers deserve the best — and that's exactly what I deliver.
What makes me different is my native-level fluency in both French and Arabic, combined with real corporate experience in fast-paced, high-volume environments. I understand how important your customers are to your business, and I treat every interaction as an opportunity to strengthen their trust and loyalty.
Whether you need ongoing support or a short-term project, I am reliable, detail-oriented, and ready to start immediately. Your customers deserve the best — and that's exactly what I deliver.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Retail & WholesaleLanguage
FrenchWhat's included
| Service Tiers |
Starter
$50
|
Standard
$90
|
Advanced
$170
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Number of Hours of Work | 1 | 10 | 1 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Aicha
French-Arabic Virtual Assistant | Ex-Teleperformance & Concentrix
Cairo, Egypt - 2:37 pm local time
With over 6 years of hands-on experience in customer support at globally recognized companies like Teleperformance and Concentrix, I bring a proven track record of delivering exceptional service in French and Arabic markets.
I specialize in virtual assistance, customer communication, call handling, and administrative support
with a strong ability to manage high-pressure environments while maintaining professionalism and accuracy.
What sets me apart is my native-level fluency in both French and Arabic, combined with real-world corporate experience that most freelancers simply don't have.
If you're looking for someone reliable, detail-oriented, and fluent in French, I'm ready to start immediately.
Steps for completing your project
After purchasing the project, send requirements so Aicha can start the project.
Delivery time starts when Aicha receives requirements from you.
Aicha works on your project following the steps below.
Revisions may occur after the delivery date.
Review client requirements and support guidelines
I will carefully read all your instructions, scripts, and tools before starting.
Set up communication channels (email, chat, or phone)
I will get access to all platforms needed to handle customer interactions.