You will get I will provide professional chat and email support for your customers.
Project details
I will provide professional customer support through live chat and email for your business. With 20 months of experience handling international clients (USA & Canada), I specialize in resolving technical issues, answering customer queries, and ensuring smooth communication between your company and your customers.
You will get:
Prompt and friendly responses to customers
Accurate resolution of issues and escalation when required
Daily/weekly reports of chats and emails handled
Reliable support that improves customer satisfaction
You will get:
Prompt and friendly responses to customers
Accurate resolution of issues and escalation when required
Daily/weekly reports of chats and emails handled
Reliable support that improves customer satisfaction
Purpose
PersonalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 4 days | 9 days |
Number of Hours of Work | 6 | 5 | |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Dwarakamai
Customer Support Specialist | Email, Chat | Remote Expert
Hyderabad, India - 3:03 pm local time
I can help you with:
Live Chat Support (LivePerson, CXOne etc.)
Email Support & Customer Service
Data Entry & Virtual Assistance
Social Media Chat/DM Management
Steps for completing your project
After purchasing the project, send requirements so Dwarakamai can start the project.
Delivery time starts when Dwarakamai receives requirements from you.
Dwarakamai works on your project following the steps below.
Revisions may occur after the delivery date.
Access to Tools/Platform
Please provide me with access to your chat platform, email system, or CRM tool that I’ll be using to handle customer queries.
Customer Support Guidelines
Please share any support scripts, FAQs, or instructions that I should follow while responding to customers.