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You will get I will provide professional customer service and customer support
Project details
I provide professional, reliable, and friendly customer support to help businesses improve customer satisfaction and save time. My services include email support, live chat assistance, and social media replies.
• What sets me apart:
• Fast and accurate responses to all customer inquiries
• Flexible service tiers to fit small tasks or full-service support
• Attention to detail and clear communication
• Add-ons like priority support and detailed weekly reports
I focus on building long-term relationships and ensuring every customer interaction reflects positively on your business.
With my support, your customers feel valued, and you can focus on growing your business without worrying about day-to-day support tasks.
• What sets me apart:
• Fast and accurate responses to all customer inquiries
• Flexible service tiers to fit small tasks or full-service support
• Attention to detail and clear communication
• Add-ons like priority support and detailed weekly reports
I focus on building long-term relationships and ensuring every customer interaction reflects positively on your business.
With my support, your customers feel valued, and you can focus on growing your business without worrying about day-to-day support tasks.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Retail & Wholesale, Software, Telecommunications, Travel & TourismLanguage
DutchWhat's included
| Service Tiers |
Starter
$15
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Hours of Work | 3 | 12 | 25 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Social Media Replies
(+ 5 Days)
+$15
Live Chat Support
(+ 5 Days)
+$15Frequently asked questions
About Yannick
Product Description Writer | E-commerce Customer service | VA
Lede, Belgium - 8:15 pm local time
Hi! I’m a dedicated and reliable Customer Support Specialist & Virtual Assistant focused on helping businesses deliver excellent service and stay organized.
I support entrepreneurs and growing companies by handling customer communication, administrative tasks, and daily operations—so you can focus on scaling your business.
🔹 What I can help you with:
• Customer support (email, chat, and basic ticket handling)
• Responding to customer inquiries in a professional and friendly way
• Order processing and follow-ups
• Managing inboxes and calendars
• Data entry and administrative support
• Basic social media assistance
🔹 My approach:
I prioritize clear communication, efficiency, and a positive customer experience. I make sure every interaction reflects your brand professionally while solving problems quickly and effectively.
I’m currently building and strengthening my portfolio, which means I am highly motivated, detail-oriented, and fully committed to delivering excellent results on every task.
🔹 Why work with me?
• Fast and clear communication
• Reliable and deadline-driven
• Strong attention to detail
• Customer-focused mindset
• High-quality work at a fair price
I’m ready to start immediately and available for both small tasks and long-term collaboration.
Let’s work together and improve your customer experience!
Steps for completing your project
After purchasing the project, send requirements so Yannick can start the project.
Delivery time starts when Yannick receives requirements from you.
Yannick works on your project following the steps below.
Revisions may occur after the delivery date.
Client Onboarding
Receive account access, instructions, and communication preferences. Clarify workload, response time expectations, and any specific procedures.
Setup & Preparation
Review guidelines, scripts, and FAQs provided by the client. Set up email, live chat, or social media platforms for customer suppor