You will get I Will Provide Shopify Customer Support, Email & Live Chat Services
Project details
🟢 Project Description
Are you overwhelmed with customer emails, live chat, or Shopify support? I’m here to handle your customer service professionally so you can focus on growing your business.
I’m Dawood Asghar, a Customer Support Specialist with a Master’s degree in Information Technology. I help Shopify and eCommerce website owners manage customer interactions with fast responses, clear communication, and reliable support.
💼 What I Offer:
✔️ Email & Live Chat Support
✔️ Order processing, tracking & updates
✔️ Refunds, returns & cancellations
✔️ Handling customer inquiries & complaints
✔️ Chargeback & dispute assistance (PayPal, Klarna, Stripe)
✔️ Supplier communication & order follow-ups
⚙️ Tools & Platforms:
Shopify, WooCommerce, Zendesk, Gorgias, Freshdesk, Help Scout, Zoho CRM, Reamaze, Slack, Trello, Gmail, Outlook, and more.
⭐ Why Choose Me:
✔️ Fast and professional communication
✔️ Strong Shopify & eCommerce expertise
✔️ Detail-oriented and reliable
✔️ Customer satisfaction focused
👉 Please message me before placing an order to discuss your requirements.
Are you overwhelmed with customer emails, live chat, or Shopify support? I’m here to handle your customer service professionally so you can focus on growing your business.
I’m Dawood Asghar, a Customer Support Specialist with a Master’s degree in Information Technology. I help Shopify and eCommerce website owners manage customer interactions with fast responses, clear communication, and reliable support.
💼 What I Offer:
✔️ Email & Live Chat Support
✔️ Order processing, tracking & updates
✔️ Refunds, returns & cancellations
✔️ Handling customer inquiries & complaints
✔️ Chargeback & dispute assistance (PayPal, Klarna, Stripe)
✔️ Supplier communication & order follow-ups
⚙️ Tools & Platforms:
Shopify, WooCommerce, Zendesk, Gorgias, Freshdesk, Help Scout, Zoho CRM, Reamaze, Slack, Trello, Gmail, Outlook, and more.
⭐ Why Choose Me:
✔️ Fast and professional communication
✔️ Strong Shopify & eCommerce expertise
✔️ Detail-oriented and reliable
✔️ Customer satisfaction focused
👉 Please message me before placing an order to discuss your requirements.
Industry
Beauty & Cosmetics, Ecommerce, Fashion & Apparel, Hardware & Electronics, Lifestyle, Manufacturing & Storage, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 7 days | 15 days | 30 days |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Dawood
Customer Support Specialist | Live Chat, Shopify & Dispute Resolution
Multan, Pakistan - 9:02 pm local time
I provide fast, professional customer support that keeps your customers happy and your business running smoothly.
I’m Dawood Asghar, a Customer Support Specialist with a Master’s degree in Information Technology, helping Shopify and eCommerce website owners manage their support operations efficiently through email and live chat.
I specialize in handling daily customer interactions, resolving issues quickly, and building workflows that reduce support workload, improve response time, and increase customer satisfaction.
💼 Shopify & eCommerce Services I Offer:
• Email & Live Chat Customer Support
• Order processing, tracking & fulfillment
• Refunds, returns, cancellations & exchanges
• Chargebacks & dispute handling (PayPal, Klarna, Stripe)
• Updating customer details & managing Shopify orders
• Supplier communication & order follow-ups
• Creating FAQs, macros & SOP-based workflows
📱 Social Media Support:
• Managing Facebook, Instagram & other platforms
• Responding to customer messages and comments
• Maintaining a positive brand image
⚙️ Tools & Platforms I Work With:
Customer Support & CRM:
Zendesk, Gorgias, Freshdesk, Help Scout, Zoho CRM, Reamaze, Trengo, Richpanel, Private mail
eCommerce Platforms:
Shopify, WooCommerce
Communication & Team Tools:
Slack, Skype, Discord, WhatsApp
Order & Tracking Tools:
DHL, FedEx, UPS, USPS, 17Track, Yun Express, PostNL
Other Tools:
Trello, Airtable, Gmail, Outlook, Google Sheets, Microsoft Office
🌍 Multilingual Support:
I can assist customers in multiple languages using advanced tools, helping you serve a global audience professionally.
⭐ Why Clients Choose Me:
• Fast response time & clear communication
• Strong Shopify & eCommerce expertise
• Detail-oriented and highly reliable
• Customer-first approach
• Flexible and available for long-term work
I don’t just respond to customers I represent your brand with professionalism and care. Every message is an opportunity to build trust and turn customers into loyal buyers.
👉 Send me a message today and let’s take your customer support to the next level. 🚀
God Blessing,😊
Dawood Asghar
Steps for completing your project
After purchasing the project, send requirements so Dawood can start the project.
Delivery time starts when Dawood receives requirements from you.
Dawood works on your project following the steps below.
Revisions may occur after the delivery date.
Access Setup:
I’ll start by gaining collaborator access to your Shopify store and reviewing all necessary details.