You will get I will provide weekly WhatsApp & Messenger customer support
Project details
I provide reliable and professional weekly customer support for businesses that receive frequent messages on WhatsApp and Facebook Messenger.
I help you respond quickly and politely to customer inquiries about products, pricing, availability, and shipping, so you don’t have to spend hours replying to messages yourself.
What makes my service different
Weekly support (not one-time replies)
Clear message limits & working hours
Professional, polite, and customer-focused responses
Weekly summary report so you know what was handled
What I can help with
Replying to customer messages on WhatsApp & Messenger
Answering FAQs and common inquiries
Managing live chat during agreed working hours
Escalating important or complex cases to you
Providing a simple weekly activity summary
Who this is for
Small businesses & online sellers
E-commerce stores
Busy entrepreneurs who need reliable message handling
I communicate clearly, follow your guidelines carefully, and treat your customers with respect.
If you want consistent weekly support without hiring a full-time staff, this project is for you.
I help you respond quickly and politely to customer inquiries about products, pricing, availability, and shipping, so you don’t have to spend hours replying to messages yourself.
What makes my service different
Weekly support (not one-time replies)
Clear message limits & working hours
Professional, polite, and customer-focused responses
Weekly summary report so you know what was handled
What I can help with
Replying to customer messages on WhatsApp & Messenger
Answering FAQs and common inquiries
Managing live chat during agreed working hours
Escalating important or complex cases to you
Providing a simple weekly activity summary
Who this is for
Small businesses & online sellers
E-commerce stores
Busy entrepreneurs who need reliable message handling
I communicate clearly, follow your guidelines carefully, and treat your customers with respect.
If you want consistent weekly support without hiring a full-time staff, this project is for you.
Industry
Business Services & Consulting, Ecommerce, Education, Marketing & Advertising, Media & Entertainment, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$15
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 2 | 5 | 7 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | - | - | - |
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$5
Additional Hour of Work
+$5Frequently asked questions
About MC
Professional Virtual Assistant | Live Chat & Email Support
Klang, Malaysia - 9:35 am local time
Here’s what I can do for you:
Weekly WhatsApp & Messenger support with up to 50, 120, or 200 messages
Live chat and email support for 5 hours/day or extended weekly packages
Priority weekly support with fast responses and extended hours
Organized tracking of messages and summary reports for easy review
Handling urgent requests and additional messages as needed
Why choose me:
Professional, reliable, and detail-oriented
Strong communication skills with a customer-focused approach
Experience managing multiple client messages and schedules
Friendly, polite, and efficient in all interactions
I’m here to help your business grow by providing exceptional customer support, so you can focus on your core operations. Whether you need daily message management or weekly full-time support, I’ll ensure your customers receive timely, accurate, and professional responses.
Let’s work together to keep your customers happy and satisfied!
Steps for completing your project
After purchasing the project, send requirements so MC can start the project.
Delivery time starts when MC receives requirements from you.
MC works on your project following the steps below.
Revisions may occur after the delivery date.
Receive Requirements
Client provides platform access, business details, FAQs, and reply guidelines.
Setup & Review
I review all information, confirm working hours, and prepare reply templates if needed.