You will get I’ll Manage Guest Messages & Booking Communication
Rising Talent
Project details
I’ve hosted over 500 Airbnb guests and managed every message myself. Now I help others do the same with quick, friendly communication that keeps guests happy and reduces your workload.
In this project, I’ll support you with:
– Responding to guest inquiries
– Writing or reviewing message templates
– Managing message timing (check-in, check-out, etc.)
– Optimizing replies for clarity and tone
– Suggesting ways to automate guest communication
I’m warm, professional, and highly experienced with Airbnb and hospitality. Whether you’re a single host or manage multiple properties, I’ll adapt to your voice and help you stay on top of your inbox.
Just send over the listings and a quick brief — I’ll take care of the rest.
Available worldwide · Multilingual (EN/ES/CAT) · No need for daily check-ins
In this project, I’ll support you with:
– Responding to guest inquiries
– Writing or reviewing message templates
– Managing message timing (check-in, check-out, etc.)
– Optimizing replies for clarity and tone
– Suggesting ways to automate guest communication
I’m warm, professional, and highly experienced with Airbnb and hospitality. Whether you’re a single host or manage multiple properties, I’ll adapt to your voice and help you stay on top of your inbox.
Just send over the listings and a quick brief — I’ll take care of the rest.
Available worldwide · Multilingual (EN/ES/CAT) · No need for daily check-ins
Project Type
Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$35
|
Standard
$50
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Number of Revisions | 1 | 1 | 2 |
1 review
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NB
Nakira B.
May 20, 2024
Virtual assistant, client support and Airbnb expert
Pierre helped me with just what I needed with virtual assistance issues and other help issues with Airbnb.
He was always very responsive, creative and always went the extra mile! If I ever need him I'll hire him again in the future. Highly recommended.
He was always very responsive, creative and always went the extra mile! If I ever need him I'll hire him again in the future. Highly recommended.
About Pierre
Customer Support Specialist | Virtual Assistance & Marketing Support
Barcelona, Spain - 7:45 pm local time
I’m a Customer Support, Virtual Assistance, and Marketing support professional with experience helping businesses stay organized, responsive, and efficient in their day-to-day operations.
I’ve worked with e-commerce, service-based, and hospitality-related businesses, supporting customers through email and chat, managing administrative workflows, and assisting with marketing and content-related tasks when needed. I’m known for being reliable, detail-oriented, and easy to work with in remote environments.
Customer Support & Virtual Assistance
- Email & chat customer support
- Inbox and ticket management
- Customer follow-ups and issue resolution
- Administrative and operational support
- CRM updates and documentation
- Coordination with internal teams, suppliers, or partners
Marketing & Content Support
- Social media analysis and optimization
- Email marketing and basic automation support
- SEO-friendly content writing for blogs and websites
- Content support for presentations, websites, social media, and newsletters
- Canva-based design for simple visual assets
Hospitality & Airbnb Support
- Guest communication (pre-stay, during stay, post-stay)
- Booking coordination and issue handling
- Operational support for short-term rentals
I bring a calm, structured approach, strong written communication skills, and the ability to manage multiple tasks efficiently. I’m comfortable stepping in quickly, following processes, and helping teams maintain consistency and quality.
If you’re looking for someone dependable who can support both customers and operations, while also assisting with marketing tasks when needed, feel free to reach out — I’d be happy to help.
Steps for completing your project
After purchasing the project, send requirements so Pierre can start the project.
Delivery time starts when Pierre receives requirements from you.
Pierre works on your project following the steps below.
Revisions may occur after the delivery date.
Receive Messaging Needs
I review the listings and message templates or client notes.
Write or Review Messages
I write, polish, or organize the guest messages for smooth communication.