You will get Inbox Management, Customer Email Support & Live Chat Support (Daily/Weekly)
Rising Talent
Rising Talent
Project details
Are you overwhelmed by an overflowing inbox or struggling to keep up with customer messages? Don’t worry — I’ve got you covered! 👋
With over 9 years of experience in email and customer support, I will help you organize your inbox, reply to emails professionally, and even handle live chat support if needed. My goal is simple: save you time, keep you organized, and ensure your customers always feel supported.
Whether you need a quick inbox cleanup, short-term management, or full weekly support, I offer flexible packages to fit your needs. Let’s take email stress off your plate so you can focus on growing your business.
With over 9 years of experience in email and customer support, I will help you organize your inbox, reply to emails professionally, and even handle live chat support if needed. My goal is simple: save you time, keep you organized, and ensure your customers always feel supported.
Whether you need a quick inbox cleanup, short-term management, or full weekly support, I offer flexible packages to fit your needs. Let’s take email stress off your plate so you can focus on growing your business.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Financial Services, Marketing & Advertising, Real Estate, Retail & Wholesale, Software, Telecommunications, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$70
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 8 | 24 | 40 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20
Additional Hour of Work
+$10
Social Media Replies
+$15
Live Chat Support
(+ 1 Day)
+$25About Sourav Ranjan
Virtual Assistant | Customer Support Specialist | 9+ Yrs Experience
Puri, India - 3:55 pm local time
I’m experienced with Salesforce, Jira, Google Workspace, Microsoft Office, Slack, Zoom, and ticketing workflows (Zendesk/Freshdesk-style). I improve response quality, keep operations organized, and help teams scale with clean documentation and reliable admin support.
What I deliver: inbox triage, high-quality email replies, calendar coordination, weekly reports, SOPs and knowledge base updates, ticket triage & escalation, and short-turnaround research tasks.
Availability: Flexible for overlap with US time zones; available for part-time or full-time remote contracts.
📩 Email: souravjena1991@gmail.com
Steps for completing your project
After purchasing the project, send requirements so Sourav Ranjan can start the project.
Delivery time starts when Sourav Ranjan receives requirements from you.
Sourav Ranjan works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements & Setup Access
I review your requirements and confirm inbox/chat access. Set up folders, filters, or tools (if needed).
Inbox Organization & First Round of Replies
Organize emails into categories (priority, follow-up, archive). Send the first batch of replies using agreed templates/guidelines.