You will get Insurance Verification & Medical Claims Follow-Up | Healthcare VA
Project details
You will receive professional insurance eligibility verification, benefits confirmation, claims status follow-up, and insurer communication support from a HIPAA-trained Healthcare Virtual Assistant.
This service helps reduce claim delays, improve reimbursement timelines, and maintain accurate billing documentation.
Ideal for clinics, telehealth providers, chiropractic offices, and small practices needing reliable insurance coordination support.
This service helps reduce claim delays, improve reimbursement timelines, and maintain accurate billing documentation.
Ideal for clinics, telehealth providers, chiropractic offices, and small practices needing reliable insurance coordination support.
Purpose
BusinessIndustry
Medical & PharmaceuticalLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$150
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Optional add-ons
You can add these on the next page.
Additional 5 Claims Follow-Up
(+ 2 Days)
+$40
Extra 5 Hours of Insurance Support
(+ 2 Days)
+$50
Urgent / Priority Claims Support
(+ 1 Day)
+$30Frequently asked questions
About Faith
Executive Virtual Assistant | Legal Admin Specialist & Healthcare Bill
Nairobi, Kenya - 10:07 pm local time
I am an ALX-Certified Virtual Assistant and HIPAA-Certified Specialist with 3+ years of hands-on experience providing administrative, operational, and data entry support across legal practices, healthcare clinics, and corporate environments. Known for zero dropped tasks, strict confidentiality, and meticulous accuracy, I keep your back office running seamlessly without constant oversight.
Here is how I can support your operations:
⚖️ LEGAL & EXECUTIVE ADMINISTRATIVE SUPPORT
• Legal Office Administration: Experience supporting law firm operations—formatting, proofreading, and organizing legal correspondence, letters, and case files with strict accuracy.
• Calendar & Court Deadlines: Tracking attorney schedules, court filing deadlines, client consultations, and managing inboxes to "Inbox Zero."
• Compliance & Tax Support: Managing corporate tax compliance workflows and regulatory portal updates (including KRA compliance).
• Client Support & Digital Ops: Primary client liaison for inbound/outbound calls and emails, alongside basic social media management.
🩺 HEALTHCARE ADMINISTRATION & MEDICAL BILLING
• Medical Terminology & Coding: Proficient in ICD-10, ICD-10-CM, CPT, HCPCS Level II, and Modifier Codes.
• Revenue Cycle Support: Achieved a 98% claims approval rate across 150+ active cases through proactive insurance follow-ups and precise billing reconciliation.
• Portals & EHR Systems: Hands-on experience with HMIS, Smart Access, Slade 360, M-Tiba, Availity, Cigna, Britam, AAR, and GA portals.
• HIPAA Compliance: Certified (Cert ID: HIPAA-0036748) for secure, confidential handling of Protected Health Information (PHI).
💻 DATA ENTRY, RESEARCH & DIGITAL TOOLS
• Database & File Management: High-accuracy recordkeeping, document formatting, database updates, and digital filing systems.
• Audio & Media: REV-Certified transcriptionist experienced in producing accurate, time-coded transcripts and captions.
• Tech Stack: Microsoft 365 (Word, Excel, Outlook, Teams), Google Workspace, Asana, Trello, Zoom, WhatsApp Business.
CERTIFICATIONS & CREDENTIALS
• ALX Virtual Assistant Program Certification (ALX Africa)
• HIPAA Compliance Training Certification (HIPAATraining.us)
• REV-Certified Transcriptionist
• Bachelor of Business Administration (BBA)
Available for full-time or part-time remote roles aligned with US business hours or global time zones with an immediate start. Let’s connect to discuss how I can take administrative stress off your team!
Steps for completing your project
After purchasing the project, send requirements so Faith can start the project.
Delivery time starts when Faith receives requirements from you.
Faith works on your project following the steps below.
Revisions may occur after the delivery date.
Client provides requirements
Patient accounts, insurance providers, portal/EHR access, and any internal protocols or templates.
Initial verification & follow-up
Confirm insurance eligibility, review claims, and follow up with insurance providers as needed.