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You will get Intercom | Resolution Bot Setup
Project details
74% of customers today EXPECT to speak to a bot to get their questions answered quickly and efficiently. Resolution bots can handle a large workload, saving your support agents hundreds of hours every month and saving you thousands of dollars! These bots are built from scratch and then the initial training is completed so that they can begin working for you right away.
Stop paying for overtime when you can build bots for a fraction of the cost!
Stop paying for overtime when you can build bots for a fraction of the cost!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Energy, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Hardware & Electronics, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included $500
These options are included with the project scope.
$500
- Delivery Time 3 days
- Number of Hours of Work 10
- Scriptwriting
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$49
Help Article Creation (1)
+$49
Flows (5)
(+ 3 Days)
+$245
Content Showcase (1)
+$49About Amanda
Intercom Chatbot & Help Article Expert
St. Louis, United States - 11:05 am local time
Did you know ❓ 74% of customers today EXPECT to speak to a bot to get their questions answered quickly and efficiently. Resolution bots can handle a large workload, saving your support agents hundreds of hours every month and saving you thousands of dollars! Stop paying for overtime when you can build bots for a fraction of the cost!
My name is Amanda and I've been a Customer Service Manager for over 10 years. I'm passionate about improving the customer experience and relationship through my extensive knowledge of Intercom. I'm flexible with any budget so please let me know if you have a specific project in mind so we can work together!
I challenge myself to raise self-serve rates, and enjoy building Resolution Bots that allow support teams to focus on tasks that require human intervention. Let the bots handle the repetitive work for you!
By writing effective help articles, building chatbots and flows, I've been able to achieve:
• 80% customer self-serve rate
• 50% resolution bot rate
• Maintain a 93% Customer Satisfaction Score (CSAT)
• Save support teams hundreds of hours each month
• Lower support agents AHT to 6:00 (average)
If you are new to Intercom or need additional help setting up the platform, I'd love to hear about your goals!
Steps for completing your project
After purchasing the project, send requirements so Amanda can start the project.
Delivery time starts when Amanda receives requirements from you.
Amanda works on your project following the steps below.
Revisions may occur after the delivery date.
Intro | Kickoff call
This is a 30-60 minute call to discuss your goals and what you have in mind for your chat instance.
Build & Train Resolution Bots
I will build 5 Resolution Bots and do the initial training so that they can start doing the heavy lifting for you! I'll also walk you through how to continue training them so they continue to grow and gain more intelligence.