You will get Exceptional Live Chat and Pro Customer Support crafted for your business
Top Rated
Project details
Greetings! I'm Ahmad Khan, bringing 7+ years of expertise as a Live Chat Agent on Upwork. I specialize in delivering top-tier customer support through various channels, including:
Please find the below service which I can assist you with:
Chat Support: Real-time assistance during a single shift.
Ticket Support: Efficient management of customer tickets.
Call Support: Friendly and effective phone support.
Additionally, I offer virtual assistance for comprehensive support.
I can assist you with general customer queries, lead generation, client service management, and weekly reports. My services are fully customizable to meet your unique needs. Choose me for dedicated customer support and elevate your service experience.
Contact me today to discuss tailored support packages and enhance your customer support on Upwork.
Let's connect!
Please find the below service which I can assist you with:
Chat Support: Real-time assistance during a single shift.
Ticket Support: Efficient management of customer tickets.
Call Support: Friendly and effective phone support.
Additionally, I offer virtual assistance for comprehensive support.
I can assist you with general customer queries, lead generation, client service management, and weekly reports. My services are fully customizable to meet your unique needs. Choose me for dedicated customer support and elevate your service experience.
Contact me today to discuss tailored support packages and enhance your customer support on Upwork.
Let's connect!
Purpose
BusinessIndustry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$50
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 8 | 8 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | - | - | - |
Live Chat Support |
Frequently asked questions
21 reviews
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This project doesn't have any reviews.
ro
robin o.
Nov 13, 2025
Customer Service Representative (Email Support) for Beta App Launch
SN
Steve N.
Sep 24, 2025
Operations Manager with RTA Cabinet Experience
AE
Abdalrahman E.
Mar 15, 2025
CS Agent
Ahmed delivered good work on this Customer Service project and I enjoyed working with him. His communication was top-notch, he met all deadlines, and his skills were reasonably strong. I enjoyed working with him and will likely have additional jobs for him in the future.
HF
Hugo F.
Mar 10, 2025
Part-Time Customer Support Agent - Tech Saas B2B
Ahmad has been pivotal in helping us manage customer service, whether through live chat support or email support. His strong communication skills and dedication to continuously learning about our product have made a real difference in assisting our customers effectively.
We highly recommend working with him and his team!
We highly recommend working with him and his team!
BE
Blu E.
Nov 29, 2024
EXPERIENCED - VA
About Ahmad
Customer Service Representative/ Live Chat / Email / Virtual Assistant
100%
Job Success
Lahore Cantt, Pakistan - 3:01 am local time
I have provided excellent services to clients worldwide, that includes Live Chat Support, Email Support, Ticket, and Phone Support. Throughout my experience, I have developed a sense of skills in converting negative situations into positive ones by remaining calm and positive and by showing empathy and understanding toward customers. Also, I have great time management skills and I have the ability to handle pressure.
I also provide a wide range of Administrative tasks which includes:
✔ Order Processing, ✔ Handling PayPal and Klarna disputes, ✔Internet Research, and ✔ Social Media Handling.
Customer Services Software that I have used:
✔ Zendesk, ✔Zoho Mail, ✔ Gorgias, ✔ Tawk.to, ✔ LiveChatInc, ✔ Intercom, ✔Comm100 ✔Gmail, ✔Big Commerce.
Tools and Internal communication software:
✔ Slack, ✔Skype, ✔ Shopify, ✔ Alibaba, Google Docs, ✔ Excel, Google Spreadsheet.
I am eager to learn about products and services in order to deliver the best possible customer service.
Feel free to contact me as I am fully available for a quick call, let's start building a long-term relationship.
Steps for completing your project
After purchasing the project, send requirements so Ahmad can start the project.
Delivery time starts when Ahmad receives requirements from you.
Ahmad works on your project following the steps below.
Revisions may occur after the delivery date.
Project Delivery Phases
1. Setup a Meeting. 2. Learning phase. 3. Implementation. 4. Transcripts and Monitoring. 5. Result Delivery.