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You will get live chat email customer support on zendesk freshdesh intercom helpdesk
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Project details
As a seasoned Customer Service Representative that always meets up SLA, I bring a strong foundation in communication and a proven track record of enhancing customer interactions technology. Specializing in CRM platforms like Freshdesk and Zendesk, I have improved customer satisfaction rates by 35% in previous roles by streamlining service processes. I have excelled in roles that required managing multiple communication channels including chat, email, and social media. I am adept at handling complex customer queries, prioritizing tasks, and meeting deadlines. I am proficient in a comprehensive suite of tools including Google Suite, Shopify, Stripe, Monday.com, ZoHo Desk, HubSpot, Microsoft Office, and Slack.
Committed to delivering exceptional service, I focus on empathetic communication and tailored solutions to ensure a positive and seamless experience for each customer. I am eager to bring my expertise and enthusiasm to your team and contribute to your success. I am available for projects and can work at different time zones.
I look forward to the opportunity to discuss how I can contribute to your team with top-tier customer service solutions.
Committed to delivering exceptional service, I focus on empathetic communication and tailored solutions to ensure a positive and seamless experience for each customer. I am eager to bring my expertise and enthusiasm to your team and contribute to your success. I am available for projects and can work at different time zones.
I look forward to the opportunity to discuss how I can contribute to your team with top-tier customer service solutions.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$35
|
Standard
$280
|
Advanced
$1,100
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 8 | 56 | 240 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
12 reviews
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js
justin s.
Jun 29, 2026
DM / Appointment setting / Calendar management
She was a fantastic addition to our team and did an awesome job. She was easy to train and is excellent at appointment setting. She was reliable and takes direction very well. I highly recommend her!
KF
Kurt F.
May 4, 2026
Rock Star Executive Assistant to the Business Owner
SK
Sanne K.
Aug 25, 2025
Dm setter
JB
Julie B.
Aug 23, 2025
Virtual Assistant for Community Engagement on Social Media
great work thanks
OO
Ogechi O.
Apr 7, 2025
Customer Service Rep / LiveChat Support for E-commerce brand
It was very smooth and enjoyable
About Miracle
Sales Appointment Setter|DM Appointment Setter |
92%
Job Success
Enugu, Nigeria - 1:05 am local time
I help entrepreneurs and teams stay organized, connect meaningfully with clients, and automate the repetitive work that slows growth. My strength lies in combining administrative precision, relationship-driven appointment setting, and smart CRM automation to create operations that feel effortless yet deliver measurable results.
What I Do
I bring structure, strategy, and systems to your daily workflow.
• Administrative Support: calendar and inbox management, data entry, reporting, and operational organization
• DM Appointment Setting: building authentic relationships that turn cold messages into booked appointments
• CRM Automation: designing and optimizing automations in HubSpot, GoHighLevel, and ClickUp to streamline follow-ups and lead tracking
My Approach
I believe success comes from clarity and consistency. I study your processes, identify what’s holding you back, and rebuild your workflow with efficiency in mind. The result is faster responses, cleaner systems, and more time for the things that move your business forward.
Tools I Use
CRM & Automation: HubSpot, GoHighLevel, Zapier, Make (Integromat)
Organization & Project Management: ClickUp, Notion, Airtable, Asana, Trello
Communication & Support: Slack, Gmail, Google Workspace, Microsoft Suite
You don’t need to do it all, you just need the right systems and the right person behind them.
Ready to stop juggling tasks and start scaling with systems that actually work?
Let’s build something that saves your time, grows your pipeline, and keeps your business one step ahead.
Steps for completing your project
After purchasing the project, send requirements so Miracle can start the project.
Delivery time starts when Miracle receives requirements from you.
Miracle works on your project following the steps below.
Revisions may occur after the delivery date.
Customer Support Specialist And Live Chat Agent For Zendesk
I will support customers on Zendesk, Freshdesk, Intercom, and LiveChat.