You will get Live Chat Support | Customer Service | Guest Experience -Portuguese/English
Project details
I provide professional live chat and email customer support to help businesses deliver fast, friendly, and reliable service to their customers. With over 10 years of experience in international customer service, hospitality, and guest relations, I am skilled at handling inquiries, resolving issues, managing orders, and maintaining high customer satisfaction.
I can support your business by responding to customer messages, assisting with order tracking, answering product questions, and providing professional communication that represents your brand well. I am organized, detail-oriented, and comfortable using CRM systems, helpdesk platforms, and chat tools.
If you are looking for a reliable customer support specialist who can communicate professionally with your customers and improve their overall experience, I would be happy to support your business in both Portuguese and English.
I can support your business by responding to customer messages, assisting with order tracking, answering product questions, and providing professional communication that represents your brand well. I am organized, detail-oriented, and comfortable using CRM systems, helpdesk platforms, and chat tools.
If you are looking for a reliable customer support specialist who can communicate professionally with your customers and improve their overall experience, I would be happy to support your business in both Portuguese and English.
Purpose
BusinessIndustry
Events Planning, Food & BeverageLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$40
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 3 | 8 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Scriptwriting
+$25
Summary Report
+$20
Social Media Replies
+$15
Email Support
+$15About Liliana
Customer Service and hospitality
Carregado, Portugal - 4:11 pm local time
Been to more than 50 countries while I lived and
worked in the Middle East. My acute sense of curiosity
developed an unusually experienced cultural
awareness, which combined with my working
experience in a Middle Eastern Airline contributed to
my learning process on how to deal with the most
unexpected and challenging situations under a
demanding working schedule. I consider myself to be a
competent professional with an incessant desire to
overcome all the challenges I set for myself.
Steps for completing your project
After purchasing the project, send requirements so Liliana can start the project.
Delivery time starts when Liliana receives requirements from you.
Liliana works on your project following the steps below.
Revisions may occur after the delivery date.
Review your support needs
I will review your business information, customer support goals, FAQs, and the tools/platforms you use.
Get access and instructions
You will provide access to the necessary systems such as email, live chat, CRM, or helpdesk platform, together with any brand guidelines or response instructions.