You will get Looking for the best Nearshore Outsourcing Option? Seek no further!


Project details
TALENT CLOUD is a full-blown BPO Agency. We are a team of highly-skilled, self-motivated, dedicated, and responsible individuals, with 50+ years of combined experience in CUSTOMER SERVICE, BACK OFFICE, RETENTION & SALES. We offer a unique and highly ethical client experience both personally and through numerous platforms.
One of our (USP) Unique Selling Points is that our team is fully bilingual (English/Spanish), very familiarized with U.S Culture as we have all lived or visited in the U.S and worked with U.S clients since day one.
We have mastered the use of several Dialers and CRM's such as Vanilla Soft, HubSpot, SalesForce, Podio, Mojo, Roor, Saleshandy, Ytel, Less Annoying CRM, Message Communications, Sococo, Gohighlevel, CallRail, Xencall etc.
We understand the Sales Process from "A to Z" from Conducting research on the prospect prior to calling, opening the call (Introduction), Building Rapport, Discovery (Asking effective Probing Questions), Active listening, Identifying pain points, making pain points bleed, Bridging Benefits to Pain Points, Pulse Check, Closing.
You won't find TALENT like ours anywhere else, GUARANTEED!
One of our (USP) Unique Selling Points is that our team is fully bilingual (English/Spanish), very familiarized with U.S Culture as we have all lived or visited in the U.S and worked with U.S clients since day one.
We have mastered the use of several Dialers and CRM's such as Vanilla Soft, HubSpot, SalesForce, Podio, Mojo, Roor, Saleshandy, Ytel, Less Annoying CRM, Message Communications, Sococo, Gohighlevel, CallRail, Xencall etc.
We understand the Sales Process from "A to Z" from Conducting research on the prospect prior to calling, opening the call (Introduction), Building Rapport, Discovery (Asking effective Probing Questions), Active listening, Identifying pain points, making pain points bleed, Bridging Benefits to Pain Points, Pulse Check, Closing.
You won't find TALENT like ours anywhere else, GUARANTEED!
Purpose
BusinessIndustry
Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Cybersecurity, Ecommerce, Education, Fashion & Apparel, Financial Services, Food & Beverage, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$11
|
Standard
$12
|
Advanced
$13
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Scriptwriting | |||
Summary Report | |||
Lead List |
About Oscar
Founder of Talent Cloud (An Elite Outsourcing Agency)
Chinandega, Nicaragua - 7:20 am local time
We initially started as a 100% Remote Operation. We now have 35 Remote Reps. In addition, to that, we recently launched our 2 Onsite Offices capable of housing 50 more Reps. This now gives us a competitive edge considering we can provide better support to our clients as we have an Enterprise Internet Connection, Electrical Back-Up in case of any power outages, and top-of-line Work Equipment to make sure our Team Members have all the right tools.
We also have an Operation Manager Onsite to help support our agents with Live Training, Feedback Sessions, and Client Daily/Weekly and Monthly Reports.
We are a team of highly-skilled, self-motivated, dedicated, and responsible individuals, with 50+ years of combined experience. We offer a unique and highly ethical client experience both personally and through numerous platforms.
One of our (USP) Unique Selling Points is that our team is fully bilingual (English/Spanish), and very familiar with U.S Culture as we have all lived or visited in the U.S. and worked with U.S. clients since day one.
We have mastered the use of several Dialers and CRMs such as Vanilla Soft, HubSpot, SalesForce, Podio, Mojo, Roor, Saleshandy, Ytel, Less Annoying CRM, Message Communications, Sococo, Gohighlevel, CallRail, Xencall, etc.
If you're looking for top talent to contribute to your business' growth through High-Quality Results, YOU HAVE COME TO THE RIGHT PLACE!
Tell us what you are looking to achieve (Goal). WE WILL HANDLE THE REST!
We provide ongoing training to our Team. We understand the Sales Process from "A to Z" from Conducting research on the prospect prior to calling, opening the call (Introduction), Building Rapport, Discovery (Asking effective Probing Questions), Active listening, Identifying pain points, making pain points bleed, Bridging Benefits to Pain Points, Pulse Check, Closing.
We also understand the Four key elements of good customer service, which are:
- A high level of trust in your company and in the people customers deal with
- Knowledgeable employees who understand what customers are talking about
- The company and its employees do not waste customers’ time
- Friendly employees who go the extra mile for customers
We look forward to becoming a great asset to your business and helping lower overhead expenses while at the same time increasing sales and building long-lasting client relationships across the board.
Steps for completing your project
After purchasing the project, send requirements so Oscar can start the project.
Delivery time starts when Oscar receives requirements from you.
Oscar works on your project following the steps below.
Revisions may occur after the delivery date.
One on One (Intro Call)
1 on 1 - We'll go over your goals, expectations, budget as well as get a better idea of what you're looking for in order to ensure you are a good fit.
Team Intro Call
Team Intro Call - We'll introduce you to team members who will be delivering the work and service in order to ensure they are the right fit for the project




