You will get Manage inbox and Customer support
Project details
Is your inbox out of control? I will organise your email inbox, respond to your customers professionally, and deliver a clean weekly report — so you can focus on running your business.
I use Microsoft Outlook to build a structured folder system, clear your backlog, and handle daily emails with a consistent, professional tone. Every response is prompt, accurate, and tailored to your business voice.
I have hands-on experience managing high-volume inboxes, creating reusable response templates, handling complaints with empathy, and maintaining inbox-zero throughout engagements. You will receive organised, reliable email support — delivered on time, every time.
I use Microsoft Outlook to build a structured folder system, clear your backlog, and handle daily emails with a consistent, professional tone. Every response is prompt, accurate, and tailored to your business voice.
I have hands-on experience managing high-volume inboxes, creating reusable response templates, handling complaints with empathy, and maintaining inbox-zero throughout engagements. You will receive organised, reliable email support — delivered on time, every time.
What's included
| Service Tiers |
Starter
$25
|
Standard
$45
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Number of Hours of Work | 3 | 8 | 15 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$8 - $15
Additional Hour of Work
+$6
Summary Report
(+ 1 Day)
+$5Frequently asked questions
About Olawale
Virtual Assistant | Customer Support | Data Entry | Python Automation
Lagos Island, Nigeria - 9:29 pm local time
overwhelming admin tasks? I'm Olawale — a detail-oriented Virtual
Assistant who helps entrepreneurs and businesses stay organised,
respond to customers faster, and make sense of their data.
Here is what I can do for you:
Email & Inbox Management — I will organise your Outlook inbox,
clear your backlog, respond to customers professionally, and deliver
weekly summary reports. You focus on your business; I'll handle
the inbox.
Data Entry & Research — I clean and restructure Excel databases,
remove duplicates, fix formatting errors, and research competitors
— delivering clear, actionable reports that help you make better
decisions.
Lead Generation & Outreach Support — I research and compile
targeted lead lists, verify contact details, and organise prospect
data into clean, structured spreadsheets ready for your sales or
outreach team to action immediately.
Python-Assisted Task Automation — I use Python to automate
repetitive data tasks, scrape and organise information from the web,
clean large datasets faster, and build simple scripts that save you
hours of manual work every week.
Compliance & Collections Support — I have experience designing
FCA-compliant customer communication frameworks, handling vulnerable
customers, and building structured repayment workflows aligned with
Consumer Duty standards.
Credit Risk & Fintech Support — I support underwriting teams
with loan application reviews, affordability checks, risk
classification, application tracking in Excel, and weekly pipeline
reporting.
I work with Microsoft Outlook, Excel, Word, and Python — and I
take pride in accuracy, clear communication, and delivering on
time without needing to be chased.
Whether you need help for a one-off project or ongoing support,
I am ready to get started quickly and make your workload lighter.
Send me a message — I typically respond within a few hours.
Steps for completing your project
After purchasing the project, send requirements so Olawale can start the project.
Delivery time starts when Olawale receives requirements from you.
Olawale works on your project following the steps below.
Revisions may occur after the delivery date.
Inbox Review & Setup
I review your inbox, understand your business tone, and build a structured folder system in Outlook to organise all incoming emails.
Backlog Clearance & Templates
I clear your email backlog, respond to all pending messages, and create reusable response templates for your most common customer queries.