You will get managed Logistics Back Office Support and 24/7 Freight Dispatching
Rising Talent
Rising Talent
Project details
Scale your brokerage with Dallas-managed, 24/7 Logistics & Dispatch support.
Stop losing sleep over missed load updates. We provide professional Back-Office Support and Dispatching for US-based Freight Brokers and 3PLs. With leadership in Dallas, Texas and an 800-agent delivery center in Dhaka, we bridge the gap between US accountability and massive cost-savings.
Why Brokers & 3PLs Partner With Us:
• 24/7 Track & Trace: Proactive load visibility and detention management no gaps in coverage.
• Specialized Dispatching: Expert carrier communication, load board management, and scheduling.
• Clean Data Hygiene: ISO-certified QA for TMS data entry, BOL, and POD management.
• Rapid Invoicing: Ensure cash flow with streamlined invoice processing and pay audits.
• Technical Proficiency: Expert use of McLeod, Aljex, Rose Rocket, and top TMS tools.
Core Logistics Services:
• 24/7 Freight Dispatching & Carrier Sales Support
• Real-time Load Tracking & Status Updates
• Invoice Processing & Back-Office Administration
• Omnichannel Customer Support (Email, Chat, Phone)
Let’s drive your brokerage forward. Start your managed pilot today.
Stop losing sleep over missed load updates. We provide professional Back-Office Support and Dispatching for US-based Freight Brokers and 3PLs. With leadership in Dallas, Texas and an 800-agent delivery center in Dhaka, we bridge the gap between US accountability and massive cost-savings.
Why Brokers & 3PLs Partner With Us:
• 24/7 Track & Trace: Proactive load visibility and detention management no gaps in coverage.
• Specialized Dispatching: Expert carrier communication, load board management, and scheduling.
• Clean Data Hygiene: ISO-certified QA for TMS data entry, BOL, and POD management.
• Rapid Invoicing: Ensure cash flow with streamlined invoice processing and pay audits.
• Technical Proficiency: Expert use of McLeod, Aljex, Rose Rocket, and top TMS tools.
Core Logistics Services:
• 24/7 Freight Dispatching & Carrier Sales Support
• Real-time Load Tracking & Status Updates
• Invoice Processing & Back-Office Administration
• Omnichannel Customer Support (Email, Chat, Phone)
Let’s drive your brokerage forward. Start your managed pilot today.
Purpose
BusinessIndustry
Logistics & Supply Chain Management, Manufacturing & Storage, Transportation & AutomotiveLanguage
EnglishWhat's included
| Service Tiers |
Starter
$295
|
Standard
$850
|
Advanced
$1,950
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 2 | 5 | 10 |
Number of Hours of Work | 10 | 40 | 100 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - | - | - |
Frequently asked questions
About Md Musnad E
Lead Generation, Sales Ops & Customer Support | Scalable Teams
Lewisville, United States - 1:25 am local time
I build and manage dedicated teams that handle lead generation, customer support, and back-office operations, so you can focus on closing and scaling.
I specialize in Business Process Outsourcing (BPO), lead generation, customer support, and operational infrastructure. As your US-based point of contact in Lewisville, TX, I ensure accountability and strategy, while my 480+ seat offshore team executes at scale.
Think of me as the architect. My agency is the engine.
Execution Framework:
Operational Blueprint: I analyze bottlenecks in lead generation, sales pipelines, customer support, and backend operations, then design systems to improve efficiency and scalability.
Team Deployment: I provide trained teams for cold calling, appointment setting, customer support, virtual assistance, logistics back office, and healthcare support, integrated into your workflow.
Performance Management: I manage KPIs, QA, reporting, and SLAs so you focus on growth, not daily operations.
Core Services:
Lead Generation & Sales: B2B/B2C cold calling, appointment setting, and pipeline building for industries like janitorial, solar, MCA, and real estate.
Customer Support & Back Office: 24/7 call center, email/chat support, dispatch, data entry, and CRM management.
Logistics & Operations: Freight dispatch, load tracking, BOL processing, and TMS management (McLeod, DAT, Truckstop).
Healthcare Support: Medical billing, AR follow-up, insurance verification, and RCM support.
Software & Digital: Custom CRM/ERP development, web/mobile apps, SEO, and digital marketing.
If you’re ready to move beyond task outsourcing and build a scalable, process-driven operation, let’s connect.
Send a message to discuss your project or schedule a quick strategy call.
Steps for completing your project
After purchasing the project, send requirements so Md Musnad E can start the project.
Delivery time starts when Md Musnad E receives requirements from you.
Md Musnad E works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Systems Audit
We review your TMS workflows, verify carrier communication protocols, and set up secure access for our 24/7 logistics team.
Dispatcher/Agent Specialized Training
Our Dallas-led management trains the dedicated specialists on your specific brokerage requirements, load priorities, and brand voice.