You will get Medical Debt Collection Specialist
Project details
Is your medical practice losing revenue due to unpaid patient balances?
You’re not alone—thousands of practices across the U.S. face the same issue. With rising out-of-pocket costs and overburdened front-desk teams, patient liabilities often slip through the cracks, hurting your cash flow and increasing administrative stress.
As your Medical Debt Collection Specialist, I offer a reliable, HIPAA-compliant solution to recover outstanding balances—without harming patient relationships. My service is designed specifically for small to mid-size healthcare practices that need a friendly but firm approach to patient follow-up.
✅ What I Will Handle For Your Practice:
Polite, professional follow-up with patients (via phone, email, or patient portal)
Detailed tracking of outstanding balances and payment status
HIPAA-compliant communication strategies to protect privacy
Custom reminder schedules based on your preferred tone (firm, gentle, or neutral)
Coordination with your billing system or EHR (Kareo, AdvancedMD, DrChrono, Office Ally, etc.)
Weekly or biweekly reports summarizing recovery activity and progress
Dispute resolution and patient questions handled with professionalism and care
You’re not alone—thousands of practices across the U.S. face the same issue. With rising out-of-pocket costs and overburdened front-desk teams, patient liabilities often slip through the cracks, hurting your cash flow and increasing administrative stress.
As your Medical Debt Collection Specialist, I offer a reliable, HIPAA-compliant solution to recover outstanding balances—without harming patient relationships. My service is designed specifically for small to mid-size healthcare practices that need a friendly but firm approach to patient follow-up.
✅ What I Will Handle For Your Practice:
Polite, professional follow-up with patients (via phone, email, or patient portal)
Detailed tracking of outstanding balances and payment status
HIPAA-compliant communication strategies to protect privacy
Custom reminder schedules based on your preferred tone (firm, gentle, or neutral)
Coordination with your billing system or EHR (Kareo, AdvancedMD, DrChrono, Office Ally, etc.)
Weekly or biweekly reports summarizing recovery activity and progress
Dispute resolution and patient questions handled with professionalism and care
Project Type
Data Entry, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$75
|
Standard
$350
|
Advanced
$750
|
|---|---|---|---|
| Delivery Time | 1 day | 15 days | 30 days |
Number of Revisions | 1 | 1 | 1 |
3 reviews
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Brian D.
Apr 14, 2026
OON Benefits & Insurance Verification Specialist
Basir did an excellent job as an OON (Out-of-Network) Benefits & Insurance Verification. He demonstrated strong knowledge of insurance policies, eligibility verification, and out-of-network benefits. His attention to detail ensured accurate patient information, including deductibles, co-insurance, out-of-pocket maximums, and authorization requirements.
Communication was clear and timely throughout the project, and he consistently met deadlines.
Highly recommended for anyone looking for a reliable and skilled medical billing professional. I would definitely work with him again!
Communication was clear and timely throughout the project, and he consistently met deadlines.
Highly recommended for anyone looking for a reliable and skilled medical billing professional. I would definitely work with him again!
RM
Rodgers M.
Apr 28, 2025
Patient Collection Specialist Needed
Basir did an excellent job as our Patient Collection Specialist. His communication was clear and professional, and he handled all responsibilities with great attention to detail and efficiency. We were highly impressed with his dedication and the results he delivered. Would definitely recommend Basir for future projects
AL
Austin L.
Oct 11, 2024
Experienced US Medical Billing Specialist
Basir is Highly Professional and Skilled Medical Virtual Assistant
He is extremely knowledgeable in medical billing and coding. He is also assist with patient communication, which has improved my service quality.He is professional and skill set are top-notch, making him a critical part of my Billing Team
He is extremely knowledgeable in medical billing and coding. He is also assist with patient communication, which has improved my service quality.He is professional and skill set are top-notch, making him a critical part of my Billing Team
About Basir
Appointment setter, VOB & Medical Billing for Medical Practices
100%
Job Success
Bagh, Pakistan - 11:31 pm local time
Skilled in scheduling, Insurance verification, prior authorizations, claims submission, AR follow-up, and revenue cycle optimization to improve collections and practice growth.
I help healthcare providers increase reimbursements by getting exact insurance verification of benefits that reduce denials and improve cash flow. From accurate claim submission to efficient denial management, I ensure that your billing process runs smoothly and profitably, shifting you to focus on patient care.
🔽𝗠𝘆 𝗖𝗼𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗜𝗻𝗰𝗹𝘂𝗱𝗲𝘀
🔽Patient Appointment and Scheduling
🔽Insurance Verification 𝐕𝐎𝐁 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬
🔽𝑴𝒆𝒅𝒊𝒄𝒂𝒍 𝑩𝒊𝒍𝒍𝒊𝒏𝒈 (Medical/Dental Professional and Institutional)
🔽Denial Management Follow-Up On Pending Claims
🔽Payment posting and compliance
🔽Patient Appointment and Scheduling
✔New Patient Appointment Scheduling
✔Patient Reminder Management
✔Telehealth Appointment Scheduling
✔Patient Intake & Registration Support
✔Multi-Provider Schedule Coordination
✔EMR/EHR Appointment Management
🔽𝐕𝐎𝐁 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬
✔Verify patient eligibility (Insurance Policy analysis)
✔Identify plan type (HMO, PPO, etc.)
✔Network Status (Checking in-network / out-of-network status with Selected Provider)
✔Confirm covered services (Procedure Codes )
✔Checking Patient Responsibility (Deductible, Copay, and Coinsurance)
✔Check out-of-pocket maximum (If Any)
✔Verify prior authorization requirement (For required Procedures, CPT and HCPS codes)
✔Check referral requirement (Provider status with Insurance Policies)
Medical Billing 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬🔽
✔ Creating, Scrubbing, Insurance Claim Submission (Manual and Auto)
✔Claim Submission Through EHR, EMR, and Insurance Portals
✔Analyze Superbill with Attention to Detail
✔Assign CPT, DX Codes, and Supportive Modifiers Correctly
✔Provider Selection
✔Add Authorization and Referral Numbers
✔Resolve Clearinghouse Rejections
✔Post ERAs and EOBs In EHR/ EMR Data Entry
✔Post Patient Payment and Responsibility Accordingly
✔Analyze CARC and RARC Codes
✔Generate Charge, Payment Processing, and Denial Reports
Denial Management (𝐀𝐑 Follow-up):🔽
✔Identify Denied Claims (with EOBS and ERA)
✔Analyze Denial Reasons (CARC RARC)
✔Gather Information (Medical Records, Authorization, and referral if needed)
✔Correct Errors (CPT CODE, DX Code, Modifiers)
✔Resubmit Claims (Resubmit claim to Insurance with the correct submission code )
✔Track Status Complete (Follow-up Weekly bi-weekly)
✔Communicate with Payers (Insurance Portal and phone call)
✔Appeal On Claims (with all required documents)
✔Review for Improvement (Making Denial reports and working accordingly)
🔽Payment posting and compliance
✔Posting ERA,s and EOBS
✔Reconcile Payment from Bank
✔Compliance with industry rules
📌 HIPAA Compliance & Data Security🔽
I strictly follow (HIPAA 1996 rules) guidelines, ensuring patient data security and full compliance with industry regulations.
📌 Software & Portals Expertise🔽
Billing Software: Kareo/ Tebra, eClinicalWorks (eCW), AthenaHealth, DrChrono, Practice Fusion, AdvancedMD, Allscripts, CureMD, Medisoft, ChiroTouch, NextGen, Simple Practice, and more.
📌 Insurance Web Portals🔽
Availity, Navinet, Nordian, UHC, Cigna, Aetna, Humana, BCBS, Medicare (CGS, WPS, Palmetto GBA), Tricare, Medicaid, Molina Healthcare, HealthFirst, OPTUM, and others.
📌 Specialties I Have Worked With:
✔ Primary Care
✔ Internal Medicine
✔ OB/GYN
✔ Cardiology
✔ Neurology
✔ Oncology
✔ Pain Management
✔ Pediatrics
✔ Occupational Therapy
✔ Chiropractic Care
✔ Psychiatry & Behavioral Health
✔ Physical Therapy
✔ Urology
✔ Allergy & Immunology
✔ Gastroenterology
✔ Dermatology
✔ Orthopedics
✔ Home Healthcare & More
📌Why Work With Me?
✔ Certified HIPAA Compliance Medical Biller with deep knowledge of end-to-end RCM processes.
✔ Proven Track Record in Denial Management – reducing denials and increasing reimbursements.
✔ 100% Accuracy Guarantee – every claim is reviewed for compliance and correctness before submission.
✔ Free Performance Audits – offering insights into revenue opportunities and improvements.
✔Earliest Support Availability – responsive and reliable assistance whenever needed.
✔ Attention to Detail Customized Billing Strategies – tailored solutions based on your practice’s specific needs.
Let’s Optimize Your Practice Appointment Scheduling, VOB, Billing & Boost Your Revenue!
Portfolio and Expertise: My Personal Website 𝐝𝐫𝐛𝐢𝐥𝐥𝐞𝐫𝐬
Looking forward to connecting on secure Upwork!
Warm Regards,
𝗕𝗮𝘀𝗶𝗿 𝘂𝗿 𝗥𝗲𝗵𝗺𝗮𝗻
Appointment setter and Medical Biller
Steps for completing your project
After purchasing the project, send requirements so Basir can start the project.
Delivery time starts when Basir receives requirements from you.
Basir works on your project following the steps below.
Revisions may occur after the delivery date.
Finding the reason why Claims are Pending Not approve to Pay By Issuance
First, analyse the pending account and work on the higher amount account that has to work