You will get Medical Virtual Assistant | Scheduling & Care Coordination Support
Project details
Need help managing patient scheduling, care coordination, and daily clinic admin tasks?
I provide Medical Virtual Assistant support for healthcare providers and clinics, helping you stay organized and efficient by handling patient scheduling, intake, follow-ups, EMR/EHR updates, insurance verification, and claims coordination.
With experience in U.S. clinic and home health workflows, I help improve appointment management, patient communication, and care coordination between patients, providers, and insurers, reducing delays and improving overall clinic efficiency.
My goal is to help you save time, reduce administrative workload, and ensure smooth, HIPAA-compliant healthcare operations so you can focus more on patient care.
I provide Medical Virtual Assistant support for healthcare providers and clinics, helping you stay organized and efficient by handling patient scheduling, intake, follow-ups, EMR/EHR updates, insurance verification, and claims coordination.
With experience in U.S. clinic and home health workflows, I help improve appointment management, patient communication, and care coordination between patients, providers, and insurers, reducing delays and improving overall clinic efficiency.
My goal is to help you save time, reduce administrative workload, and ensure smooth, HIPAA-compliant healthcare operations so you can focus more on patient care.
Purpose
BusinessIndustry
Beauty & Cosmetics, Medical & Pharmaceutical, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 5 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Mwikali
Medical Virtual Assistant | Scheduling, Insurance & EHR/EMR Support
Nairobi, Kenya - 4:40 am local time
I am a Registered Clinical Officer (Physician Assistant) with over 5 years of experience supporting healthcare operations and U.S. clinics, and a Certified Medical Virtual Assistant, HIPAA-certified, delivering accurate, compliant, and efficient administrative support.
I help healthcare providers, clinics, and home health agencies streamline daily operations by managing patient intake, scheduling, home health coordination, care coordination, and medical documentation, helping reduce administrative burden and improve patient experience.
I bring both clinical expertise and virtual assistant experience, allowing me to support the full patient journey—from intake and scheduling to documentation and follow-ups—with accuracy and professionalism.
📅 Scheduling, Patient Intake & Care Coordination
● Patient intake processing and onboarding
● Appointment scheduling and calendar management
● Home health scheduling and coordination
● Patient follow-ups and tracking
● Care coordination between patients, providers, and caregivers
● Telehealth scheduling support
● Inbox and communication management
🏥 Medical Billing, Coding & Insurance Support
● Medical coding support (ICD-10, CPT)
● Insurance eligibility verification
● Claims submission and follow-ups
● Prior authorizations
● Denial tracking and resolution support
● Medical billing and reimbursement workflow assistance
🗂️ EMR/EHR & Healthcare Documentation
● Patient data entry and record updates
● Clinical documentation support
● Chart organization and maintenance
● HIPAA-compliant medical records handling
● Experience across multiple EMR systems including Tebra, WellSky, DrChrono, TherapyNotes, SimplePractice, Practice Fusion
⚙️ Healthcare Administrative Support
● Workflow optimization and task coordination
● Patient-provider communication support
● Data entry and documentation
● General virtual assistant tasks
● CRM & support systems (e.g., Freshdesk, Slack)
🧰 Tools & Platforms I Use
🏥 EMR / EHR Systems
● Tebra
● WellSky
● Optimantra
● TherapyNotes
● DrChrono
● SimplePractice
● Practice Fusion
💬 Communication & Collaboration Tools
● Slack
● Microsoft Teams
● Email & inbox management systems
● Google Workspace (Docs, Sheets, Gmail, Calendar)
● Telehealth coordination tools
🎫 CRM & Patient Support Systems
● Freshdesk CRM
● Patient communication & ticketing systems
● Client support workflows
💼 Administrative Tools
● Microsoft Excel & Word
● Scheduling and calendar systems
● Data entry and reporting tools
🌟 Why Work With Me
● Registered Clinical Officer (Clinical Medicine & Surgery)
● Certified Medical Virtual Assistant & HIPAA Certified
● Strong experience in home health scheduling, patient intake, and care coordination
● Hands-on experience with Tebra & WellSky systems
● Strong medical terminology and healthcare workflow knowledge
● Highly detail-oriented and accurate
● Fast learner and adaptable to new systems
● Professional, reliable, and confidentiality-focused
🎯 My Goal
To help healthcare providers and home health agencies reduce administrative burden, improve coordination, and enhance patient experience through reliable, accurate, and structured virtual assistance.
📩 Let’s Work Together
If you’re looking for a dependable Medical Virtual Assistant with strong clinical expertise and proven EMR/EHR experience, I’m ready to support your practice and help streamline your operations.
Steps for completing your project
After purchasing the project, send requirements so Mwikali can start the project.
Delivery time starts when Mwikali receives requirements from you.
Mwikali works on your project following the steps below.
Revisions may occur after the delivery date.
Client shares access & requirements
Provide scheduling, EMR, and workflow details
I review workflow & priorities
Understand systems, patients, and task needs