You will get more time to focus on your business' back end processes.
Top Rated
Top Rated
Project details
Concentrate on growing your business and trust me to ensure your customers' satisfaction! With over 10 years in Customer Support, I promise positive client feedback, increasing the chances of more and repeat business.
Project Type
Data Entry, Customer Support, OtherWhat's included $100
These options are included with the project scope.
$100
- Delivery Time 2 days
- Number of Revisions 0
About Ela Vanessa
eCommerce Manager | Gorgias | HelpScout | Shopify
100%
Job Success
Oton, Philippines - 11:52 pm local time
eCommerce & Shopify Management: Proficient in overseeing Shopify stores, optimizing product listings, managing orders, and enhancing customer satisfaction.
Customer Support Excellence: Skilled in handling diverse customer inquiries, resolving issues promptly, and ensuring a seamless customer experience.
Team Leadership & Development: Experienced in supervising teams, conducting performance assessments, and fostering a collaborative work environment.
Email Management Mastery: Expert in implementing efficient email workflows, to manage high volumes of customer emails effectively.
Communication Mastery: Fluent in written and spoken English, ensuring clear and effective communication with clients and customers.
Why Choose Me?
Proven Track Record: Demonstrated success in enhancing customer satisfaction and driving eCommerce growth.
Client-Centric Approach: Dedicated to understanding client needs and delivering tailored solutions.
Professional Integrity: Committed to upholding the highest standards of professionalism and integrity in all interactions.
Let's Connect!
I'm eager to bring my expertise to your project and contribute to your success. Feel free to reach out, and let's discuss how I can assist you in achieving your goals.
Steps for completing your project
After purchasing the project, send requirements so Ela Vanessa can start the project.
Delivery time starts when Ela Vanessa receives requirements from you.
Ela Vanessa works on your project following the steps below.
Revisions may occur after the delivery date.
The client is notified as soon as I start responding to customer queries.
The client is notified about issues to be resolved in the back end.
e.g. errors in the website, possible fraudulent transactions, large amount refunds, multiple issues on wrong items received, etc