You will get Multilingual Customer Support Email and Live Chat Support
Project details
š Enhance Your Customer Experience with Expert Support from Mohsin J.! š
Hello, Iām Mohsin, your dedicated Customer Service Expert, ready to transform your client interactions into remarkable experiences. With extensive skills in various E-commerce Platforms and CRM tools, I am here to elevate your customer satisfaction and retention.
I provide 24/7 premium customer support services with a highly professional team of agents:
Services Offered:
āā¢ Customer Service:
āā¢ Email
āā¢ Inbound/Outbound Calls
āā¢ Live Chat
āā¢ Social Media Engagement
Product Listing:
āā¢ Amazon
āā¢ E-commerce
āā¢ Shopify
āā¢ ship station
āā¢ Customer Exchanges, Refunds, and Tech Support
Excel Record Keeping for:
āā¢ Bookings
āā¢ Orders processing
āā¢ Exchanges
āā¢ Refunds
š§ E-commerce Platforms:
Shopify
Etsy
Amazon
eBay
WooCommerce
TikTok Shop
Shopee
Lazada
š CRM Tools:
Zendesk
Freshdesk
Gorgias
Gmail/Gsuite
Crisp
Mail Infomaniak
Outlook.com
Willdesk.com
Hello, Iām Mohsin, your dedicated Customer Service Expert, ready to transform your client interactions into remarkable experiences. With extensive skills in various E-commerce Platforms and CRM tools, I am here to elevate your customer satisfaction and retention.
I provide 24/7 premium customer support services with a highly professional team of agents:
Services Offered:
āā¢ Customer Service:
āā¢ Email
āā¢ Inbound/Outbound Calls
āā¢ Live Chat
āā¢ Social Media Engagement
Product Listing:
āā¢ Amazon
āā¢ E-commerce
āā¢ Shopify
āā¢ ship station
āā¢ Customer Exchanges, Refunds, and Tech Support
Excel Record Keeping for:
āā¢ Bookings
āā¢ Orders processing
āā¢ Exchanges
āā¢ Refunds
š§ E-commerce Platforms:
Shopify
Etsy
Amazon
eBay
WooCommerce
TikTok Shop
Shopee
Lazada
š CRM Tools:
Zendesk
Freshdesk
Gorgias
Gmail/Gsuite
Crisp
Mail Infomaniak
Outlook.com
Willdesk.com
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$90
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 6 days |
Number of Hours of Work | 10 | 20 | 30 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
2 reviews
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This project doesn't have any reviews.
ES
Ellis Otto S.
May 31, 2026
AI Customer Support Agent for 24/7 Automated Support
Mohsin did an excellent job providing customer support for our Shopify store. He was professional, responsive, and always helpful when assisting customers. I highly recommend him to anyone looking for a skilled Shopify Customer Support Representative.
MD
Mason D.
May 17, 2026
Shopify customer support Specialist
Great experience working with Mohsin Jamal. Communication was excellent, and the customer support service was professional, quick, and reliable. Highly recommended, and I would definitely work with him again.
About Mohsin
Customer Support Specialist for Shopify Stores
100%
Job Success
Multan, PakistanĀ - 6:14 am local time
I help e-commerce businesses provide fast and professional customer support through email and live chat. I specialize in Shopify support, order tracking, dispute handling, customer satisfaction, and virtual assistance.
I am an experienced Customer Service Representative & Virtual Assistant specializing in email support, live chat, phone support, and e-commerce customer care.
š¹ Tools & Platforms Iāve Worked With:
š¹ Zendesk
š¹ Freshdesk
š¹ Zoho CRM
š¹ Helpscout
š¹ Gorgias
š¹ Shopify
š¹ Airbnb
š¹ Booking
š¹ Vrbo
š¹ Guesty
š¹ Hospitable
š¹ Google Voice
š¹ Slack
š¹ Airtable
š¹ DSers
š¹ 17Track
š¹ Gmail
š¹ Order tracking
š¹ Customer retention
š¹ Email support
š¹ Live chat
š¹ Services I Offer:
āļø Live Chat Support
āļø Email Support
āļø Phone Support (Inbound & Outbound)
āļø Order Processing & Order Tracking
āļø Refunds & Dispute Resolution
āļø Shopify Store Management
āļø Property Management Support (Airbnb, Booking Platforms)
āļø CRM Management & Data Entry
āļø Social Media Customer Support
āļø Google Sheets & MS Office
āļø E-commerce Management
āļø Virtual Assistance
āļø Customer Satisfaction
š¹ My Experience Includes:
š Property Management (Airbnb & Booking Platforms)
Managed 200+ properties
Handled guest communication via chat & email
Booking confirmations & document verification
Coordinated with cleaners and maintenance teams
š Shopify & Dropshipping Stores
Managed customer support for 30+ stores
Order fulfillment via AliExpress & DSers
Order tracking and issue resolution
Handling refunds, disputes, and customer queries
š Administrative & Team Coordination
Task management using Airtable & Trello
Performance monitoring (day/night teams)
Daily reporting to business owners
š Languages I Support:
English (US & UK)
ā¢ Spanish
ā¢ German
ā¢ Italian
ā¢ Dutch
Portuguese
ā¢ Swedish
ā¢ Danish
ā¢ Finnish
ā¢ Norwegian
š¬ Why Choose Me?
āļø Fast response time (within minutes)
āļø Professional & friendly communication
āļø High attention to detail
āļø Ability to handle high-volume support
āļø 24/7 availability with team support
āļø Focus on long-term client relationships
I am committed to delivering top-quality customer service that keeps your customers happy and your business growing.
š© Feel free to message me to discuss your project. Iām ready to help!
Steps for completing your project
After purchasing the project, send requirements so Mohsin can start the project.
Delivery time starts when Mohsin receives requirements from you.
Mohsin works on your project following the steps below.
Revisions may occur after the delivery date.
Review and Clarify Project Details
Iāll begin by reviewing the information and materials youāve provided. If needed, Iāll reach out with any clarifying questions to ensure I fully understand your project goals, expectations, and vision.