You will get Multilingual Customer Support Powered by Native Speakers
Project details
At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs.
What will you get?
Clear hourly rates, no long-term contracts
Remote teams from cost-effective regions
Excellent service at affordable prices
Scale up or down quickly based on demand
Launch projects within 3 days
Multilingual support by native speakers
Unique CRM reducing costs by 40%
What will you get?
Clear hourly rates, no long-term contracts
Remote teams from cost-effective regions
Excellent service at affordable prices
Scale up or down quickly based on demand
Launch projects within 3 days
Multilingual support by native speakers
Unique CRM reducing costs by 40%
What's included $14
These options are included with the project scope.
$14
- Delivery Time 1 day
- Number of Hours of Work 1
2 reviews
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MT
Maria T.
Feb 17, 2025
You will get Phone, Email & Chat Customer Service Support
I can honestly recommend Dominika and her team. They demonstrate very good understanding of the work, really very professional. Excellent quality results were delivered on time. What separates them from the rest is the attention to detail.
MT
Maria T.
Feb 11, 2025
You will get Phone, Email & Chat Customer Service Support
Great service and fast delivery! Dominika and her team were highly flexible, and the quality of their work was outstanding. I would definitely use them again.
About Dominika
Customer Success / Operations / Recruitment
Gandia, Spain - 3:53 am local time
My name is Domi. I have 15+ years of experience leading global teams, managing client portfolios, and delivering measurable results across SaaS, BPO, customer success, and operations environments
I have a degree in Business and Administration, along with courses in Marketing, Advertising & Public Relations, and TEFL. I hold dual Polish–British citizenship.
I spent 15 years in England working in local government, first in finance as an Accounts Payable Specialist and later as an accredited Fraud Investigator. After moving to Spain, I shifted career paths and now work in a software company in a managerial role. I also have experience as an Account Manager and Project Supervisor.
I enjoy working with people, so I’m very comfortable with phone-based customer support , talking to clients and helping them comes naturally to me.
I stay up to date with new technologies and automation, and I regularly attend startup and tech expos, including my favourite, GITEX. I know how to apply this knowledge to reduce costs and boost productivity within a company.
MY CORE SKILLS
Account Management & Client Relationship Management
Project Planning, Execution & Delivery (Agile / Waterfall)
Customer Success Strategy & Retention Improvement
Cross-Functional Team Leadership & Collaboration
Process Optimization, Automation & Continuous Improvement
KPI Development, Performance Tracking & Reporting
CRM Tools (Salesforce, HubSpot, Zendesk, Freshdesk)
Risk Identification & Mitigation
Vendor & Stakeholder Management
Onboarding, Training & Talent Development
Resource Allocation & Workflow Optimization
Communication, Conflict Resolution & Escalation Management
WHAT ROLE AM I LOOKING FOR:
I’m interested in positions such as:
Project Coordinator / Project Manager (junior/mid)
Account Manager / Customer Success
Operations / Process Improvement
Administrative or finance-related roles
And generally any role where I can use my language skills, cross-cultural experience, and customer-facing strengths.
Steps for completing your project
After purchasing the project, send requirements so Dominika can start the project.
Delivery time starts when Dominika receives requirements from you.
Dominika works on your project following the steps below.
Revisions may occur after the delivery date.
Online meeting to discuss the project