You will get Online Customer Service and Attention
Project details
My Online Customer Service stands out for its personalized, fast and strategic approach. Not only do I answer queries, but I optimize communication with clients, ensuring a professional and close experience.
I manage emails, social networks and chats, applying protocols adapted to each business. I handle doubts, complaints and follow-ups with clear and effective responses, always aligned with the company's identity.
What sets me apart is the combination of empathy, efficiency and analysis. I not only serve clients, but I detect patterns in their queries to improve service and build customer loyalty. Additionally, I maintain detailed reports to optimize processes and increase satisfaction.
If you are looking for a service that speeds up service, strengthens relationships with clients and saves time, I am here to help you.
I manage emails, social networks and chats, applying protocols adapted to each business. I handle doubts, complaints and follow-ups with clear and effective responses, always aligned with the company's identity.
What sets me apart is the combination of empathy, efficiency and analysis. I not only serve clients, but I detect patterns in their queries to improve service and build customer loyalty. Additionally, I maintain detailed reports to optimize processes and increase satisfaction.
If you are looking for a service that speeds up service, strengthens relationships with clients and saves time, I am here to help you.
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Fashion & Apparel, Financial Services, Food & Beverage, Lifestyle, Marketing & Advertising, Media & Entertainment, Nonprofit, Sports & Fitness, Telecommunications, Travel & Tourism, Writing & PublishingLanguage
SpanishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$65
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 6 days |
Number of Hours of Work | 4 | 15 | 36 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$5 - $10
Additional Hour of Work
+$5
Social Media Replies
(+ 1 Day)
+$5
Email Support
(+ 1 Day)
+$5
Live Chat Support
(+ 1 Day)
+$5Frequently asked questions
About Rosanna
Virtual Customer Service | Microsoft Office
La Romana, Dominican Republic - 10:47 am local time
in customer service and sales, now expanding my knowledge
and gaining experience in the health sector as well as
working on office tasks, tasks by assignment (goals), managing
the agenda and client portfolio and good handling of the Microsoft Office package, in addition to quick learning with any other
operating system.
Steps for completing your project
After purchasing the project, send requirements so Rosanna can start the project.
Delivery time starts when Rosanna receives requirements from you.
Rosanna works on your project following the steps below.
Revisions may occur after the delivery date.
1. Review and Initial Configuration
I will collect information and access to the necessary tools. I will review your care manual (if you have one) and familiarize myself with your products or services to provide accurate answers.
2. Work Organization
I will define the schedules and response times. I will prepare predetermined responses and a workflow to manage questions, complaints and follow-ups. I will configure alerts so as not to miss important queries.