You will get Operations & Dispatch Support for Trade Service Companies
Project details
What sets me apart is that I don’t position myself as a general virtual assistant — I operate as an operations partner focused specifically on service-based businesses.
I understand the real flow of service operations: calls coming in, jobs needing fast scheduling, technicians requiring clear instructions, customers expecting updates, and invoices needing to go out on time. I step into that workflow with structure, accountability, and ownership.
My approach is proactive, not reactive. I don’t just follow instructions — I look for gaps, delays, and inefficiencies and help improve them. I prioritize clear communication, accurate CRM records, organized dispatching, and consistent follow-ups so nothing falls through the cracks.
I also focus on long-term collaboration. Instead of short-term task handling, I aim to stabilize and strengthen your daily operations so you can focus on growth, sales, and expansion.
In short, I bring operational discipline, reliability under pressure, and a mindset of ownership — not just assistance.
I understand the real flow of service operations: calls coming in, jobs needing fast scheduling, technicians requiring clear instructions, customers expecting updates, and invoices needing to go out on time. I step into that workflow with structure, accountability, and ownership.
My approach is proactive, not reactive. I don’t just follow instructions — I look for gaps, delays, and inefficiencies and help improve them. I prioritize clear communication, accurate CRM records, organized dispatching, and consistent follow-ups so nothing falls through the cracks.
I also focus on long-term collaboration. Instead of short-term task handling, I aim to stabilize and strengthen your daily operations so you can focus on growth, sales, and expansion.
In short, I bring operational discipline, reliability under pressure, and a mindset of ownership — not just assistance.
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Ecommerce, Education, Engineering, Events Planning, Financial Services, Logistics & Supply Chain Management, Marketing & Advertising, Medical & Pharmaceutical, Retail & Wholesale, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$700
|
Advanced
$1,400
|
|---|---|---|---|
| Delivery Time | 5 days | 30 days | 30 days |
Number of Hours of Work | 10 | 66 | 160 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Social Media Replies
(+ 5 Days)
+$100About Haris
Senior Executive & Virtual Assistant | CEO Support | Operations & CRM
Kuala Lumpur, Malaysia - 2:32 pm local time
I’m a Senior Executive & Virtual Assistant with 10+ years of experience supporting CEOs, founders, directors, and C-level executives across multinational organizations, remote-first companies, and high-pressure environments. I’ve worked directly with leadership teams in the US, Middle East, and Asia, acting as a reliable extension of the executive office.
One thing to note:
My Upwork profile may not yet reflect a long platform work history, not due to lack of experience, but because I’ve spent most of my career in long-term, dedicated roles, working directly with large clients, multinational companies, and executive leadership teams outside freelance platforms. I value stability, ownership, and long-term partnerships, and I bring that same commitment to every role I take on.
🔹 How I Support Executives & Leadership Teams
As an Executive & Virtual Assistant, I help leaders by:
* Managing inboxes, calendars, scheduling, and executive follow-ups
* Acting as a central coordination point between executives, clients, and teams
* Handling executive communications with professionalism and discretion
* Preparing executive reports, summaries, dashboards, and operational insights
* Managing CRM systems and executive reporting (Zoho CRM – advanced)
* Coordinating meetings, agendas, minutes, and action items
* Supporting operations, workflows, and process improvements
* Managing confidential documents and sensitive executive information
🔹 Executive Support + Project Management Experience
In addition to executive assistance, I bring strong Project Management and Operations experience. In previous roles, I have:
* Managed cross-functional teams including developers, engineers, and operations staff
* Coordinated timelines, deliverables, and executive reporting for digital and tech projects
* Supported AI-powered web applications, CRM platforms, and operational systems
* Acted as the bridge between leadership, technical teams, and external stakeholders
* Tracked progress, risks, and priorities to ensure on-time and aligned delivery
This makes me a great fit not only for Executive / Virtual Assistant roles, but also for:
* Executive Operations Assistant
* Project Coordinator / Junior Project Manager
* Operations Manager (executive-facing)
🔹 Why Clients Choose to Work With Me
Clients describe me as:
* Highly reliable, discreet, and detail-oriented
* Proactive - I anticipate needs instead of waiting for instructions
* Calm and effective in fast-paced, high-responsibility environments
* Comfortable working across time zones and cultures
* Focused on long-term value, not short-term task completion
If you’re looking for a long-term Executive or Virtual Assistant who can think strategically, manage execution, and truly support leadership, I’d be glad to discuss how I can help.
Steps for completing your project
After purchasing the project, send requirements so Haris can start the project.
Delivery time starts when Haris receives requirements from you.
Haris works on your project following the steps below.
Revisions may occur after the delivery date.
Client purchases the project and sends requirements.
Client purchases the project and sends requirements.
Initial workflow review and alignment call and setup expectations.
Initial workflow review and alignment call and setup expectations.