You will get Guest Communication & Virtual Cohost for Airbnb, VRBO & More
Project details
Struggling with guest messages or empty rental calendars? I’m your Short-Term Rental Virtual Assistant, here to boost your Airbnb, VRBO, and Booking.com properties. With 6 years of customer service and property management experience, I lead a team of 10 to handle every detail, so you can grow your rentals stress-free. I specialize in guest communication, listing optimization, and dynamic pricing to maximize bookings and aim for Superhost status.
Here’s what I bring:
• Guest communication: Fast, friendly replies to inquiries and issue resolution.
• Listing optimization: Keyword-rich descriptions to rank higher and attract clicks.
• Dynamic pricing: Tools like PriceLabs and Beyond Pricing for revenue boosts.
• Calendar management: Syncing platforms to avoid double bookings.
• Review management: Handling feedback to keep your reputation top-notch.
• Cleaner coordination: Scheduling maintenance for seamless turnovers.
I use Property Management Softwares to streamline operations, plus automated messaging for efficiency. My team ensures check-ins, pricing updates, and more are flawless. Ready to fill your properties with happy guests? Message me today to get started!
Here’s what I bring:
• Guest communication: Fast, friendly replies to inquiries and issue resolution.
• Listing optimization: Keyword-rich descriptions to rank higher and attract clicks.
• Dynamic pricing: Tools like PriceLabs and Beyond Pricing for revenue boosts.
• Calendar management: Syncing platforms to avoid double bookings.
• Review management: Handling feedback to keep your reputation top-notch.
• Cleaner coordination: Scheduling maintenance for seamless turnovers.
I use Property Management Softwares to streamline operations, plus automated messaging for efficiency. My team ensures check-ins, pricing updates, and more are flawless. Ready to fill your properties with happy guests? Message me today to get started!
Purpose
BusinessIndustry
Real EstateLanguage
EnglishWhat's included $120
These options are included with the project scope.
$120
- Delivery Time 30 days
- Number of Hours of Work 720
- Live Chat Support
Frequently asked questions
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KC
Ken C.
Jun 13, 2025
eCommerce Long term Management Work
A+++++++++++++
UQ
Usama Q.
Aug 30, 2021
VA to manage Shopify Store
Talented guy! Had a great experience. Due to financial problems, couldn't carry on the project with Umer. HIGHLY RECCOMMEND HIM!
JW
J'Mar W.
Aug 5, 2021
Discord server support staff needed
Umer did the job very well. He's willing to learn and learns quick. I would recommend him to anyone.
UZ
Umer Z.
May 30, 2021
Customer service representative to help with emails
Had 120 emails. Umer took only 4 hours to get them done with all efficiency. I would highly recommend Umer to everybody if you need a loyal and detail-oriented person.
About Umer Tariq
Short-Term Rental VA, Airbnb, VRBO, Guest Management & Listing Expert
100%
Job Success
Lahore, Pakistan - 7:39 am local time
✅ 6+ years of hands-on experience in customer service and virtual assistance
✅ Specialized in managing short-term rental properties like a pro
✅ Leading a team of 10 dedicated virtual assistants to serve you better
✅ Helping hosts achieve and maintain Superhost status
✅ Taking the hassle out of property management so you can relax
I’m a virtual assistant passionate about transforming the complexities of short-term rental management into a streamlined, stress-free experience. With over six years of expertise in customer service and virtual assistance, I excel at keeping guests satisfied and properties fully booked. My focus is on platforms like Airbnb, VRBO, and similar services. I understand the challenges of managing guest communications, bookings, and cleaning schedules, and I’m here to handle those tasks efficiently, allowing you to focus on growing your rental business.
✅ Skills & Expertise:
- Mastering guest communication to ensure top-notch satisfaction
- Managing bookings across multiple platforms without a hitch
- Coordinating with cleaners and maintenance teams seamlessly
- Handling review disputes and damage claims like a pro
- Optimizing property listings to attract more bookings
- Keeping your calendar organized and up-to-date
- Providing stellar customer relationship management
- Proficient in property management software (e.g., Guesty, Hostaway)
- Experienced with channel managers (e.g., Rentals United, Beds24)
- Knowledgeable in dynamic pricing tools (e.g., PriceLabs, Beyond Pricing)
- Skilled in guest experience enhancement (e.g., automated messaging, check-in systems)
✅ Experience:
- CEO at Propers (Dec 2021 - Present):
Leading a team of virtual assistants, managing multiple rental listings, and expanding services to support hosts in achieving success.
- Virtual Assistant at Ultimate Solutions (Mar 2021 - Jan 2022):
Managed guest communication, bookings, cleaner coordination, maintenance scheduling, damage claims, and review disputes.
- Customer Service Representative at MindBridge (May 2020 - Feb 2021):
Handled customer transactions, supported Revolut accounts, and trained new agents to deliver exceptional service.
✅ Industries:
Short-term rental properties (Airbnb, VRBO, Booking.com)
Customer service sectors
Virtual assistance services
✅ What I Offer:
- Full-spectrum virtual assistance for short-term rental properties
- Expert guest communication and support
- Efficient booking and calendar management
- Seamless coordination with cleaners and maintenance crews
- Strategic listing optimization and marketing
- Proactive review management and dispute resolution
- Reliable administrative support and data entry
- Implementing dynamic pricing strategies to maximize revenue
- Using property management software to streamline operations
- Enhancing guest experience through automated messaging and check-in systems
Ready to make hosting effortless? Let’s connect to discuss how I can elevate your short-term rental business and help you achieve that coveted Superhost status.
Keywords: short-term rental virtual assistant, STR virtual assistant, Airbnb virtual assistant, property management assistant, guest communication, booking management, customer support, virtual assistance, Superhost status, property listings, review management, cleaner coordination, maintenance scheduling, damage claims, listing optimization, calendar management, administrative support, property management software, channel manager, dynamic pricing tools, guest experience enhancement, Guesty, Hostaway, Rentals United, Beds24, PriceLabs, Beyond Pricing, Airbnb, VRBO, Booking.com
Steps for completing your project
After purchasing the project, send requirements so Umer Tariq can start the project.
Delivery time starts when Umer Tariq receives requirements from you.
Umer Tariq works on your project following the steps below.
Revisions may occur after the delivery date.
Review Submitted Details
I will review your provided property details and online number to ensure all required information is complete before proceeding.
CRM & Cohost Setup
I will update and organize your property listing details across our CRM, including amenities, photos, and check-in instructions.