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You will get an organized inbox, timely customer responses, structured CRM/ticketing

Shara U.Status: Offline
Shara U. Shara U.
Preview image

Let a pro handle the details

Buy Customer Support services from Shara, priced and ready to go.
Shara U.Status: Offline
Shara U. Shara U.
Preview image

Let a pro handle the details

Buy Customer Support services from Shara, priced and ready to go.

Project details

With 7+ years of experience in banking operations and remote customer support, I help businesses deliver professional customer service through efficient inbox management, email support, live chat support, and CRM updates. I focus on accuracy, responsiveness, and creating positive customer experiences while maintaining organized workflows and reliable communication.
Industry
Business Services & Consulting, Ecommerce, Financial Services, Marketing & Advertising, Medical & Pharmaceutical, Retail & Wholesale, Software
Language
English
What's included
Service Tiers Starter
$125
Standard
$375
Advanced
$750
Delivery Time 2 days 5 days 7 days
Number of Hours of Work
51530
Scriptwriting
-
-
-
Summary Report
-
-
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Social Media Replies
-
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Email Support
Live Chat Support
-
Optional add-ons You can add these on the next page.
Fast Delivery
+$25 - $100
Additional Hour of Work
+$25

Frequently asked questions

Shara U.Status: Offline

About Shara

Shara U.Status: Offline
Customer Support & Operations | CRM, Inbox, & Workflow Management
Mesa, United States - 5:36 pm local time
Operations and customer support professional with 7+ years of experience in banking operations, financial services, and high-volume contact center environments. Experienced in managing structured workflows, resolving customer inquiries, processing transactions, and maintaining accurate records within regulated systems.

Skilled in handling inbox and ticket-based support, CRM systems, and cross-system data validation. Background includes banking operations (Bank of America / Merrill Lynch), retail banking, and remote customer service (TTEC), with consistent performance in meeting quality, accuracy, and productivity standards.

Core strengths include:

Customer support and issue resolution
CRM and ticketing system management (Salesforce, ServiceNow)
Email and inbox management
Transaction and case processing
Data accuracy and workflow organization
High-volume operations environments

I specialize in helping businesses stay organized, respond to customers efficiently, and maintain clean operational workflows in fast-paced environments.

Steps for completing your project

After purchasing the project, send requirements so Shara can start the project.

Delivery time starts when Shara receives requirements from you.

Shara works on your project following the steps below.

Revisions may occur after the delivery date.

Access & Requirements Collection

Client purchases the project and sends requirements, access to email/CRM/inbox, and any guidelines or templates.

Setup Review & Workflow Confirmation

I review the setup, confirm instructions, and begin managing inbox/customer support tasks according to agreed priorities and workflows.

Review the work, release payment, and leave feedback to Shara.