You will get perfect customer service for your Czech and Slovak customers
Project details
I can be voice of your e-commerce business in Czech Republic or/and Slovakia.
You and your customer's satisfaction is my priority. Be smart! Don't waste your time, energy and money with other options or hiring an employee.
--
I will let my skills in the following areas speak for themselves:
- Translations/proofreading services from English into Czech or Slovak;
- Knowledge of business law of the Czech and Slovak market;
- Recommendations for appropriate transport and payment methods;
- Assistance in negotiating price conditions with carriers and payment gateways;
- Storing product according to your requirements (temperature etc)
- Express handling of all questions from your customers via e-mail, phone, online chat or F2F (all e-mail Q's will be answered within 60 minutes, online chat immediately);
- Quick fulfillment - orders placed before 2 pm will be shipped the same day;
- Regular overview of stocks and a strategy for their effective and timely replenishment;
- Professional approach to any complaint and its urgent settlement.
Do not hesitate to contact me in case the requested service is not listed above.
Let's grow together!
You and your customer's satisfaction is my priority. Be smart! Don't waste your time, energy and money with other options or hiring an employee.
--
I will let my skills in the following areas speak for themselves:
- Translations/proofreading services from English into Czech or Slovak;
- Knowledge of business law of the Czech and Slovak market;
- Recommendations for appropriate transport and payment methods;
- Assistance in negotiating price conditions with carriers and payment gateways;
- Storing product according to your requirements (temperature etc)
- Express handling of all questions from your customers via e-mail, phone, online chat or F2F (all e-mail Q's will be answered within 60 minutes, online chat immediately);
- Quick fulfillment - orders placed before 2 pm will be shipped the same day;
- Regular overview of stocks and a strategy for their effective and timely replenishment;
- Professional approach to any complaint and its urgent settlement.
Do not hesitate to contact me in case the requested service is not listed above.
Let's grow together!
What's included
| Service Tiers |
Starter
$200
|
Standard
$350
|
Advanced
$520
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 12 | 25 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Tomas
Translator | Online business manager | Customer service wizard | VA
Bridlicna, Czech Republic - 12:20 pm local time
I specialize in translations from English to Czech and Slovak and overall support of your business on both markets. I am also running small order fulfillment center, so I can store your products and dispatch them directly to your customers from Czech Republic and Slovakia.
Rate is negotiable dependent on your business needs.
TRANSLATION / TRANSCRIPTION / PROOFREADING
Over the last 9 years, I have correctly translated a variety of products including 100+ apps and software programs, information on products, 100+ websites, 10 books, user manuals, gambling content, strings of programs and 100+ subtitles including movies, dramas and documentaries.
Additionally, I can offer even more such a transcriptions and proofreading.
ONLINE BUSINESS MANAGER
As part of project management, I have been involved in several interesting projects entering the Czech and Slovak markets. This usually involved the complete integration of internal company processes into the selected market, the creation of short-term plans and control of their compliance, reporting and much more.
My clients are usually foreign ecommerce companies, manufacturers and various service providers. Do you also want to start your business in the Czech Republic and/or Slovakia?
CUSTOMER SERVICE WIZARD / ORDER FULFILLMENT
No matter the length of the project my goal is to make your business run smoother. I always have my eyes open for ways to increase your customer satisfaction and therefore your profit.
I will let my skills in the following areas speak for themselves:
- Outstanding customer support via e-mail, phone, online chat or F2F (all e-mail Q's will be answered within 60 minutes, online chat immediately),
- Knowledge of business law of the Czech and Slovak market,
- Recommendations for appropriate transport and payment methods,
- Assistance in negotiating business conditions with carriers and payment gateways,
- Fulfillment services in Czech Republic (physical storage of your products, dispatching them to your customers, dealing with complaints, orders placed before 2 pm will be shipped the same day - delivered next day),
- Regular overview of stocks and a strategy for their effective and timely replenishment,
and way more.. do not hesitate to contact me in case the requested service is not listed above.
WHY ME?
If you need a multi‐skilled, reliable person that is willing to work 24 hours per day to perform service in the highest quality within the required deadline, don't hesitate to contact me! :)
Looking forward to our possible cooperation.
Tomas
Steps for completing your project
After purchasing the project, send requirements so Tomas can start the project.
Delivery time starts when Tomas receives requirements from you.
Tomas works on your project following the steps below.
Revisions may occur after the delivery date.
Description of your project
I will be able to get an ideal idea of how your customers expect you to communicate with them upon the provided information about your entire project and information about your target customers group.
Customer Support for your Czech and/or Slovak customers
Your customers will be thrilled with the approach and customer service they will receive.