You will get positive customer experience delivered by a certified support specialist.
Project details
I have 8 years of experience in handling customers through various lines of support in multiple domains. I can help with any product, customer, or application support, and social media support. I am also an accomplished social media analyst with natural abilities for customer experience management initiatives.
I also have experience in social media listening where I can listen to the brand's presence on social media and generate reports.
I will provide help with:
◾Customer Services.
◾Live chat support.
◾Email handling.
◾Product Support.
◾Project management.
◾Customer Experience management, Social Media Listening and many more.
As a professional customer service representative and customer support leader, I make use of a lot of excellent tools; some of which include:
+ Zendesk,CRM tools
+ Microsoft Office
+ Google Doc/Sheets
+ Trello
+ TeamViewer
+Service Now
+ Slack, e.t.c.
I also have experience in social media listening where I can listen to the brand's presence on social media and generate reports.
I will provide help with:
◾Customer Services.
◾Live chat support.
◾Email handling.
◾Product Support.
◾Project management.
◾Customer Experience management, Social Media Listening and many more.
As a professional customer service representative and customer support leader, I make use of a lot of excellent tools; some of which include:
+ Zendesk,CRM tools
+ Microsoft Office
+ Google Doc/Sheets
+ Trello
+ TeamViewer
+Service Now
+ Slack, e.t.c.
Purpose
BusinessIndustry
Agriculture, Business Services & Consulting, Data Analytics, Engineering, Financial Services, Media & Entertainment, Medical & Pharmaceutical, Retail & Wholesale, Software, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $100
Summary Report
(+ 1 Day)
+$10
Social Media Replies
(+ 1 Day)
+$30
Live Chat Support
(+ 1 Day)
+$30About Gangadhara
Product Support|CXM| Social Media Brand Reporting|Product Management
Bengaluru, India - 8:19 am local time
I can help and support any customer service problems and in generating social media reports for your brand.
Experienced with managing hosted services or Software as a Service (SaaS) and managing Enterprise customer relationships and advocating for their issues or needs.
Support and assistance in resolving complex product problems/concerns in the Modern
Have valuable experience in Incident, Change & Problem Management.
Proficient with Linux-based servers, SQL, Social Media tools and issue management systems such as JIRA, Service now, and CRM tools.
Steps for completing your project
After purchasing the project, send requirements so Gangadhara can start the project.
Delivery time starts when Gangadhara receives requirements from you.
Gangadhara works on your project following the steps below.
Revisions may occur after the delivery date.
Status: Complete
Once completed you receive the works and confirm the completion status.