You will get Predictive and Power Dialer Campaign System
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Top Rated
Project details
Are you tired of VICIdial and similar ugly solutions?
COIPX is a cloud-native UCaaS/CCaaS platform delivering enterprise communications with modern flexibility. Built on microservices architecture, it combines advanced PBX functionality, intelligent contact center operations, and collaboration tools through intuitive web interfaces.
Standout Features:
• Advanced Inbound Contact Center: Intelligent ACD with skill-based routing, real-time monitoring, supervisor tools (whisper, barge), IVR, automatic call recording, and comprehensive agent management across multiple queues.
• Outbound Campaign Engine: Predictive dialer maximizes productivity with preview/progressive/predictive modes, real-time analytics, disposition tracking, and built-in compliance management.
• WebRTC Softphone: Zero-installation browser-based phone with HD voice quality. Work from anywhere on any device without downloads—seamlessly integrated with contact center features and CRM systems.
• Agent Dashboard: Intuitive interface with one-click status controls, queue visibility, real-time performance metrics, campaign tracking, and comprehensive call controls (transfer, conference, hold, record).
• Complete PBX
COIPX is a cloud-native UCaaS/CCaaS platform delivering enterprise communications with modern flexibility. Built on microservices architecture, it combines advanced PBX functionality, intelligent contact center operations, and collaboration tools through intuitive web interfaces.
Standout Features:
• Advanced Inbound Contact Center: Intelligent ACD with skill-based routing, real-time monitoring, supervisor tools (whisper, barge), IVR, automatic call recording, and comprehensive agent management across multiple queues.
• Outbound Campaign Engine: Predictive dialer maximizes productivity with preview/progressive/predictive modes, real-time analytics, disposition tracking, and built-in compliance management.
• WebRTC Softphone: Zero-installation browser-based phone with HD voice quality. Work from anywhere on any device without downloads—seamlessly integrated with contact center features and CRM systems.
• Agent Dashboard: Intuitive interface with one-click status controls, queue visibility, real-time performance metrics, campaign tracking, and comprehensive call controls (transfer, conference, hold, record).
• Complete PBX
Purpose
BusinessIndustry
Business Services & Consulting, Cybersecurity, Ecommerce, Events Planning, Government & Public Sector, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, WellnessLanguage
EnglishWhat's included $800
These options are included with the project scope.
$800
- Delivery Time 3 days
Optional add-ons
You can add these on the next page.
Fast 2 Days Delivery
+$200
3 reviews
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DD
Daniel D.
Feb 2, 2026
Certified Asterisk Engineer for Telecom Development project - Needed this Weekend
Great work
CM
Camilla M.
Nov 13, 2025
VoIP / Unified Communications Engineer for Multi-Site Deployment
Working with Danilo on our VoIP PBX deployment project was an absolute pleasure. From day one, he demonstrated deep technical knowledge, professionalism, and a real commitment to delivering top-quality results.
He successfully designed and deployed a multi-site PBX system for around 100 users across two locations, seamlessly integrating both traditional telephony features and a modern AI-driven outbound dialer. Everything worked perfectly, from call routing and IVRs to the AI voice agent integration, and he took great care to ensure reliability, security, and documentation were all top-notch.
What stood out most was his attention to detail, clear communication, and problem-solving mindset. Whenever unexpected issues arose, he handled them calmly and efficiently, always keeping us informed and confident in the process.
I’d strongly recommend Danilo and his CrossOver IPx framework, to anyone looking for a true professional in VoIP, unified communications, or AI-powered telephony projects. He’s one of those rare freelancers who combines technical excellence with a great collaborative attitude.
Thanks again for the fantastic work, we’ll definitely work together again on future projects!
He successfully designed and deployed a multi-site PBX system for around 100 users across two locations, seamlessly integrating both traditional telephony features and a modern AI-driven outbound dialer. Everything worked perfectly, from call routing and IVRs to the AI voice agent integration, and he took great care to ensure reliability, security, and documentation were all top-notch.
What stood out most was his attention to detail, clear communication, and problem-solving mindset. Whenever unexpected issues arose, he handled them calmly and efficiently, always keeping us informed and confident in the process.
I’d strongly recommend Danilo and his CrossOver IPx framework, to anyone looking for a true professional in VoIP, unified communications, or AI-powered telephony projects. He’s one of those rare freelancers who combines technical excellence with a great collaborative attitude.
Thanks again for the fantastic work, we’ll definitely work together again on future projects!
MF
Max F.
Sep 12, 2025
SIP Trunking Integration with Telnyx + Cloud Dialer (A-STIR / Spam-Free Setup)
Great experience working together with Danilo! He was professional, reliable, and delivered everything I needed for my calling platform, including handling requirements around compliance (like STIR/SHAKEN). Communication was smooth, deadlines were met, and the quality of work exceeded expectations. Would definitely recommend and hire again.
About Danilo
Solution Architect | High Throughput System Design | UC Evangelist
100%
Job Success
Rome, Italy - 5:50 am local time
🔸18+ Years of Professional Experience
🔸3 Startups Launched from Scratch to Finish
🔸50+ Projects Deployed to Production on Time
Hello! My name is Danilo. I'm a solution architect and startup advisor with 18+ years of experience. During my exciting tech journey, I have worked on dozens of projects in various industries including Telecommunication, Collaboration, Networking, Transportation, Automotive, IoT, and FinTech. I've had the opportunity to fulfil various tech roles that are usually involved in the development of IT products, including:
▸ CTO
▸ Tech lead
▸ Solution Architect
▸ Full Stack Developer
▸ DevOps Engineer
▸ Technical Writer
▸ Project Manager
▸ Recruiter
▸ Mentor
I have a clear understanding of every step that needs to be taken from the first draft written on a bunch of sticky notes to the sophisticated web platform deployed to production.
🔸Guiding Startups from Inception to Expansion
I'm passionate about building complex systems from scratch. That's why my primary focus for the past 8 years has been startups. I understand that founders have to navigate through uncertainty and manage a diverse range of challenges, particularly during the initial phase of establishment.
My role is to eliminate all questions related to technical implementation from a founder's mind so they can concentrate on their core business goals. I handle all tech aspects that arise during the early stage of a startup, typically including - but not limited to - issues such as:
▸ Selecting the appropriate technologies for implementation
▸ Building a development team
▸ Choosing the optimal cloud hosting provider and setting up the initial deployment infrastructure
▸ Drafting an MVP roadmap and determining a realistic deadline
▸ Establishing transparent communication between business and tech teams
And I have a clear understanding of how to move on as your project grows, ensuring that:
▸ Settled architecture is ready to be scaled
▸ The code is maintainable and flexible to changes
▸ Processes are automated and easily manageable
▸ Continuous integration and delivery (CI/CD) Infrastructure is well-tuned
▸ Developers are happy and passionate about the project
🔸Avoiding Common Pitfalls
During my IT journey, I've gathered a collection of know-hows, and I'm aware of the most common pitfalls that a team might encounter. I know that early stages offer a lot of freedom, tempting technicians to overengineer things. This overengineering can manifest in various ways, such as:
▸ Attempting to develop yet another framework
▸ Aiming for perfect code and overusing design patterns
▸ Striving for 100% test coverage from the outset
▸ Falling for hyped tech trends without technical justification
These tendencies are just a few illustrations of how one can get caught up in playing with technology instead of focusing on pursuing business goals.
🔸Philosophy and Superpower
Throughout my career, I've been reassured many times that “the best is the enemy of the good”. In my work, I adhere to this philosophy by keeping things simple and clear, guided by the principles of KISS (Keep It Simple, Stupid) and YAGNI (You Ain't Gonna Need It).
This doesn't mean sacrificing quality for speed and functionality; it's all about balance. There's no one-size-fits-all approach to achieving this balance, as it depends on many factors and varies from project to project. Feeling and wisely implementing this balance is vital. That's why I regard intuition, honed through years of experience, as my superpower. It enables me to anticipate and avoid pitfalls, finding optimal solutions that meet immediate requirements and remain scalable, maintainable, and flexible for the future.
🔸 Hard Skills
▸ System architecture (DRY, KISS, YAGNI, SOLID, GoF, DDD, CQRS, Microservices)
▸ AWS architecture (AKS, Frontdoor, Fargate, CloudFront, Cognito, S3, Lambda, VPC, ALB, EC2, ECR, ECS, CloudWatch, Amazon Connect, Lex, Aurora, SageMaker)
▸ Database design (T-SQL Programming, Entity Framework, MySQL Server, PostgreSQL)
▸ API design (RESTful, SOAP XML)
▸ Back-end logic design (NodeJS, Java, C/C++, Microservices)
▸ Front-end applications design (Angular, RxJS, ASP.NET MVC, Razor Pages, Typescript, HTML5, CSS3, SCSS)
▸ UX/UI prototyping (Material Design, Balsamiq)
▸ DevOps engineering (Docker, Jenkins, Bitbucket, GitLab, NGINX, IIS)
▸ Team management (Agile approach, Jira, Trello, Big Picture Gantt, Confluence)
▸ Recruiting (Posting Vacancies, Creating Test Tasks, Interviewing)
🔸Tech Fusion ITc
I also run a software development and consulting company called Tech Fusion ITc. The company focuses on premium quality solutions for Startups. So if you need a ready-made team of highly qualified professionals, we are here to help you with bringing your digital ideas to life.
🔸Get in Touch
Thanks for learning about me! If you're interested in working together, please don't hesitate to contact me.
Steps for completing your project
After purchasing the project, send requirements so Danilo can start the project.
Delivery time starts when Danilo receives requirements from you.
Danilo works on your project following the steps below.
Revisions may occur after the delivery date.
Collecting Requirements
During this step, all the project requirements will be collected. It is needed a cooperation with the customer.
Deployment
In this phase I will work to deploy the solution sticking to the collected requirements.