You will get premium Shopify customer support and inbox management in English & Dutch
Project details
Are backlogged inboxes and angry customers costing you sales? Let me take over. I provide premium, white-glove customer support for Shopify stores, specializing in Native Dutch and Fluent English.
I don't just answer emails; I solve problems and turn frustrated shoppers into loyal brand advocates. Whether you need daily inbox management, live chat support, or social media community management, I handle the heavy lifting so you can focus on scaling your business.
What sets me apart?
Bilingual Advantage: Perfect, localized Dutch and English to capture the premium European and global markets.
White-Glove Service: If you don't have standard email templates or FAQs built yet, don't stress! I will build a professional template library for your store from scratch.
E-commerce Expertise: I know Shopify inside and out. I understand refunds, tracking numbers, and shipping delays.
Stop stressing over support tickets. Let's clear out your inbox today!
I don't just answer emails; I solve problems and turn frustrated shoppers into loyal brand advocates. Whether you need daily inbox management, live chat support, or social media community management, I handle the heavy lifting so you can focus on scaling your business.
What sets me apart?
Bilingual Advantage: Perfect, localized Dutch and English to capture the premium European and global markets.
White-Glove Service: If you don't have standard email templates or FAQs built yet, don't stress! I will build a professional template library for your store from scratch.
E-commerce Expertise: I know Shopify inside and out. I understand refunds, tracking numbers, and shipping delays.
Stop stressing over support tickets. Let's clear out your inbox today!
Purpose
BusinessIndustry
Ecommerce, Fashion & Apparel, Lifestyle, Retail & Wholesale, Sports & Fitness, WellnessLanguage
DutchWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$175
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 4 days |
Number of Hours of Work | 5 | 10 | 20 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10Frequently asked questions
About Dio
E-commerce Virtual Assistant | Shopify & Dutch Customer Support
Zandvoort, Netherlands - 1:15 am local time
Here is exactly how I can help your business:
Dutch & English Customer Service: Managing your support inbox, answering product questions, and handling returns smoothly in both languages.
🛍️ Shopify Management: Processing orders, updating product listings, and navigating the backend dashboard.
📈 Digital Marketing & Meta Ads: Turning campaigns on/off, monitoring ad spend, and helping drive engagement.
📧 Email & Klaviyo Support: Helping manage your customer communication and keeping buyers happy.
I am highly responsive, comfortable in fast-paced environments, and ready to get to work. Let’s chat about how I can help your store succeed!
Steps for completing your project
After purchasing the project, send requirements so Dio can start the project.
Delivery time starts when Dio receives requirements from you.
Dio works on your project following the steps below.
Revisions may occur after the delivery date.
System Audit & Onboarding
I securely log into your Shopify or helpdesk platform, review your store policies, and audit your current inbox backlog.
Template Building (If Needed)
I map out your policies and draft professional, brand-aligned email templates for us to use.