You will get professional 24/7 customer support across email and chat
You will get professional 24/7 customer support across email and chat
Project details
Are you looking for a customer service superstar? Look no further!
As an adaptable professional with a rock-solid background in customer service, I've honed my skills over years of experience in everything from e-commerce order management to automation support. I aim to use my expertise to provide you with top-notch customer service that's efficient, effective and exceeds your expectations.
Services:
✅ Email, and chat support (Zendesk, Intercom, etc.)
✅ Social Media replies (FB, Instagram, etc.)
✅ E-commerce order processing, fulfillment, and tracking (Shopify, etc.)
✅ Uploading website content and listing products (Shopify, Squarespace, Webflow, Wix, etc.)
I provide support for:
✅ E-commerce stores
✅ SaaS Platforms
I am available to work around the clock for various time zones, which means I can serve as your dedicated evening-to-overnight support for US-based customers.
Let's work together to take your customer service game to the next level! Feel free to contact me before placing your order to discuss your need.
As an adaptable professional with a rock-solid background in customer service, I've honed my skills over years of experience in everything from e-commerce order management to automation support. I aim to use my expertise to provide you with top-notch customer service that's efficient, effective and exceeds your expectations.
Services:
✅ Email, and chat support (Zendesk, Intercom, etc.)
✅ Social Media replies (FB, Instagram, etc.)
✅ E-commerce order processing, fulfillment, and tracking (Shopify, etc.)
✅ Uploading website content and listing products (Shopify, Squarespace, Webflow, Wix, etc.)
I provide support for:
✅ E-commerce stores
✅ SaaS Platforms
I am available to work around the clock for various time zones, which means I can serve as your dedicated evening-to-overnight support for US-based customers.
Let's work together to take your customer service game to the next level! Feel free to contact me before placing your order to discuss your need.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$190
|
Advanced
$375
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 15 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10
Additional Hour of Work
+$10About Ingrid
Seasoned Customer Service Professional
Johannesburg, South Africa - 3:22 am local time
Steps for completing your project
After purchasing the project, send requirements so Ingrid can start the project.
Delivery time starts when Ingrid receives requirements from you.
Ingrid works on your project following the steps below.
Revisions may occur after the delivery date.
Consultation
Discuss your CS guidelines and the product or services you offer. Establish an ongoing communication plan. Discuss support channels and best practices. Establish a schedule where we will agree on availability, response times, etc.
Communication channels setup
I will ensure that all communication channels are set up and ready for use. This may include setting up new email accounts, chat platforms, and social media accounts.