You will get Professional Administrative Assistant | experienced Customer Service Expert
Project details
Born and brew from Hong Kong, graduated with a (HONS) Bachelor Degree from The Hong Kong Polytechnic University.
Languages: Native Cantonese & Mandarin, fluent English š
š 4-years virtual administrative work experience:
Monitor and manage the Amazon, Shopify, Instagram and Facebook accounts, ensuring all listings are up-to-date and in compliance with the platforms' policies.
Manage and create all the social media's posts and stories.
Implement strategies to increase sales volume and product visibility on Carousell and Instagram. Analyze performance data to make informed decisions.
Making advertisement management and design.
Coordinate with suppliers and logistics providers to ensure smooth inventory flow and prevent stockouts.
Handle customer inquiries, feedback, and reviews with professionalism and in a timely manner. Maintain high standards of customer satisfaction.
Customer support though email, phone call, and social media.
ā¤ PLATFORMS I MAY EXCEL IN:
ā eCommerce Stores or Marketplaces (Amazon, eBay, Shopify, etc)
ā Chat Support ( Whatsapp, Gmail, Discord, Wechat, etc.)
ā Social Media (Facebook, X, Instagram, LinkedIn, etc.)
Languages: Native Cantonese & Mandarin, fluent English š
š 4-years virtual administrative work experience:
Monitor and manage the Amazon, Shopify, Instagram and Facebook accounts, ensuring all listings are up-to-date and in compliance with the platforms' policies.
Manage and create all the social media's posts and stories.
Implement strategies to increase sales volume and product visibility on Carousell and Instagram. Analyze performance data to make informed decisions.
Making advertisement management and design.
Coordinate with suppliers and logistics providers to ensure smooth inventory flow and prevent stockouts.
Handle customer inquiries, feedback, and reviews with professionalism and in a timely manner. Maintain high standards of customer satisfaction.
Customer support though email, phone call, and social media.
ā¤ PLATFORMS I MAY EXCEL IN:
ā eCommerce Stores or Marketplaces (Amazon, eBay, Shopify, etc)
ā Chat Support ( Whatsapp, Gmail, Discord, Wechat, etc.)
ā Social Media (Facebook, X, Instagram, LinkedIn, etc.)
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$80
|
Standard
$160
|
Advanced
$240
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | - | - | - |
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
5 Hours Additional Virtual Assistance for 1 Week ( 5 Days)
(+ 7 Days)
+$80
10 Hours Additional Virtual Assistance for 1 Week ( 5 Days)
(+ 7 Days)
+$160
15 Hours Additional Virtual Assistance for 1 Week ( 5 Days)
(+ 7 Days)
+$240About Kwan Tsan
Customer Service | Administrative officer | Expert Translator
Hong Kong, Hong KongĀ - 6:00 am local time
Expert Translator and Subtitling Specialist - English to Chinese (Traditional or Simplified) š
Website and Social Media content copywriter - Chinese š
š 4-years virtual administrative work experience:
Monitor and manage the Carousell, Instagram and Facebook accounts, ensuring all listings are up-to-date and in compliance with the platforms' policies.
Manage and create all the social media's posts and stories.
Implement strategies to increase sales volume and product visibility on Carousell and Instagram. Analyze performance data to make informed decisions.
Making advertisement management and design.
Coordinate with suppliers and logistics providers to ensure smooth inventory flow and prevent stockouts.
Handle customer inquiries, feedback, and reviews with professionalism and in a timely manner. Maintain high standards of customer satisfaction.
Customer support though email, phone call, and social media.
Steps for completing your project
After purchasing the project, send requirements so Kwan Tsan can start the project.
Delivery time starts when Kwan Tsan receives requirements from you.
Kwan Tsan works on your project following the steps below.
Revisions may occur after the delivery date.
After purchasing the project, please send requirements and more information
Delivery time starts when I receives requirements from you. Please discuss with me to let me know what I may offer for you. I will do all the virtual assistant + customer service work.
I may work on your project with my best.
Include all the virtual assistant + customer service work.