You will get professional and friendly customer service for your business!
Project details
Need a reliable, professional, and friendly customer service agent for your business? Want to boost your customer satisfaction and loyalty, lower your complaints and refunds, and increase your sales and revenue? You're in the right place!
I'm a customer service expert with 10+ years of experience in providing excellent customer support for various businesses and industries. I can handle any type of customer service you need, such as phone, email, or chat. I can also work with any tools or platforms you use.
I will provide you with high-quality customer service that meets your expectations and standards. I will listen to your customers, understand their needs and problems, and offer them the best solutions and recommendations. I will treat your customers with respect, empathy, and professionalism.
I will also communicate with you regularly and report on my progress and performance. I will follow your scripts, templates, FAQs, and guidelines, and adhere to your policies and procedures.
I am flexible, adaptable, and eager to learn new things. I love customer service and helping people.
Contact me before placing an order. Let's discuss your project in detail.
I'm a customer service expert with 10+ years of experience in providing excellent customer support for various businesses and industries. I can handle any type of customer service you need, such as phone, email, or chat. I can also work with any tools or platforms you use.
I will provide you with high-quality customer service that meets your expectations and standards. I will listen to your customers, understand their needs and problems, and offer them the best solutions and recommendations. I will treat your customers with respect, empathy, and professionalism.
I will also communicate with you regularly and report on my progress and performance. I will follow your scripts, templates, FAQs, and guidelines, and adhere to your policies and procedures.
I am flexible, adaptable, and eager to learn new things. I love customer service and helping people.
Contact me before placing an order. Let's discuss your project in detail.
Project Type
Data Entry, Ecommerce Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$5
|
Standard
$5.50
|
Advanced
$6
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Revisions | 0 | 0 | 0 |
About Jody-Ann
Customer service expert with 10+ years of experience and proven result
Portmore, Jamaica - 1:33 am local time
I'm Jody-Ann, a customer service expert with over 10 years of experience in providing professional and friendly support to customers via phone, chat, email, or ticketing. I have worked for various companies and sectors, such as eCommerce, software, education, and more. I have also used different CRM tools and platforms, such as Salesforce, Zendesk, Freshdesk, Intercom, and more.
I have a strong passion for customer service and satisfaction. I always strive to deliver the best possible solutions and answers to customer queries and issues. I have a proven track record of achieving and exceeding performance goals and standards. I have also received positive feedback and testimonials from my previous clients and customers.
Some of the projects and accomplishments that I'm proud of are:
• Reinstating over 50 Amazon accounts that were suspended due to various reasons, such as related/separate account, ODR and VTR suspensions. I helped the clients to appeal and restore their accounts and improve their seller ratings.
• Handling over 1000 customer queries and issues with a 98% satisfaction rate. I answered customer questions and resolved customer problems in a timely and satisfactory manner. I also followed up with customers and ensured their loyalty and retention.
• Improving the customer service processes and procedures of a software company. I suggested and implemented some changes and improvements to the customer service workflow, such as creating templates, scripts, FAQs, and guides. I also trained and mentored new customer service agents.
I am reliable, responsive, and respectful. I am also adaptable, flexible, and eager to learn new things. I can work with any type of project, product, or service. I can work independently or as part of a team.
I would love to work with you and provide you with high-quality customer service and support. Please feel free to contact me if you have any questions or if you want to see my resume. I look forward to hearing from you soon.
Thank you for your interest in my customer service profile!
Steps for completing your project
After purchasing the project, send requirements so Jody-Ann can start the project.
Delivery time starts when Jody-Ann receives requirements from you.
Jody-Ann works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Step
The client purchases the project and will send me their requirements.
Second Phase
I will complete the project following the steps that you provided.