You will get professional bilingual customer support for your e-commerce store (FR/EN)
Project details
Is your e-commerce inbox overflowing? I provide premium, bilingual (French & English) customer support to keep your buyers happy and your store running smoothly. With hands-on experience coordinating online pre-sale operations and providing digital banking support, I know how to communicate professionally and solve customer problems efficiently. I can handle order tracking, refund processing, product inquiries, and angry customer de-escalation. Stop stressing over unanswered emails and let me protect your brand's reputation with fast, polite, and accurate responses.
Purpose
BusinessIndustry
Business Services & Consulting, Data Analytics, Ecommerce, Education, Fashion & Apparel, Financial Services, Gaming, Hardware & Electronics, Logistics & Supply Chain Management, Marketing & Advertising, Media & Entertainment, Retail & Wholesale, Software, Video Services, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$40
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 7 days |
Number of Hours of Work | 8 | 26 | 75 |
Scriptwriting | |||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - | - |
About Nadir
Accounting & Bookkeeping | Finance & Accounting, Bookkeeping
Timizart, Algeria - 11:14 am local time
I offer services in financial reconciliations, cash flow reporting, and meticulous accounts payable/receivable management. My expertise in advanced data processing using Microsoft Excel—employing Pivot Tables, VLOOKUP, and logical functions—ensures accuracy and efficiency. If you're looking for a reliable partner to streamline your financial operations and enhance your data integrity, I am here to help. Let's connect and discuss how I can support your business goals.
Steps for completing your project
After purchasing the project, send requirements so Nadir can start the project.
Delivery time starts when Nadir receives requirements from you.
Nadir works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Inbox Management
I will review your FAQs and store policies, log into your customer service platform (Zendesk, Shopify, etc.), and immediately begin clearing your ticket backlog and answering live customer inquiries.